I wish I could give them no stars. I went to PNC because I thought they were a different, solid bank. They are not. I was promised something upon opening my account and they failed miserably. The Manager Natalie is downright nasty. I am not delinquent nor is my account in the negative so this isn't a revenge review. The Manager even had her staff playing phone games. I called the customer service center and that girl was helpful , did what the branch didn't do, and escalated my call. Someone from PNC corporate called me and I discussed the problem with her. I have a banking background and I told her I have never seen bank employees how they behaved. She seemed to handle it and told me to call the call center the following month to have it taken care of. I did call but THEY said they couldn't help me!!! This Manager Natalie told me a couple months ago that she would help me but "next month "I won't be here because I am getting a promotion so they won't be helping you." This lady shouldn't be a teller let alone the manager. God help them if these are the people they have in charge and promote. I couldn't BE any more disappointed in what I thought was a good, friendly, customer service based bank. They are none of these things. The one good employee they had, Emily, left the bank and is no longer with them. I see why and hope she is somewhere that they appreciate her. Do not bank with them. You'll be sorry. They will make promises when you open your account and then not honor them blaming the employee who is no longer there as the reason they aren't honoring it even though that employee was acting as an agent of PNC and that branch.
SB
Shawn Brooks
Jul 12, 2024
5.0
I showed up with no appointment and was still treated like royalty. Great customer service at this location consistently for years now thanks PNC
CF
C Finch
Jun 30, 2017
4.0
Easy transaction
EC
Erin C
Apr 6, 2017
5.0
They have always been very helpful. Andrew was awesome at getting us through our mortgage process and the bank tellers are always friendly.
How can I schedule an appointment with PNC Bank Canal Winchester?
You can schedule an appointment using the online appointment link provided by PNC Bank or through their mobile app.
Which nearby restaurants can I visit before or after my bank visit at PNC Canal Winchester?
Nearby restaurants include Burger King, Golden China buffet, Wingstop for chicken wings, Butch's Italian Cafe, Buffalo Wild Wings, Massey's Pizza, Bw 3's Canal Winchester bar and chicken restaurant, Crumbl Canal Winchester bakery, Donatos Pizza, Pizza Hut, and Jimmy John's sandwich shop.
Are there automotive services close to PNC Bank Canal Winchester?
Yes, nearby automotive services include Valvoline Instant Oil Change locations, AutoZone automotive parts and repair, Discount Tire® Store, and Captain Car Wash for auto detailing.
What other financial service providers or banks are near PNC Bank Canal Winchester?
Chase bank and other PNC ATMs and mortgage brokers are nearby financial service options in the area.