Had an appointment for 2:30 and after waiting 15 minutes to get a document notarized I gave up and went somewhere else After having to schedule the appointment and not being able to just walk in I find it poor customer service aervice
KG
Kate Glassman
Sep 22, 2025
2.0
Literally just experienced the last straw with this branch and this bank. The ATM machine is always out and today it actually ate my debit card. So when I go in to rectify the situation, the employee goes to check and says that my debit card is nowhere to be found, and that this ATM machine has actually been running “perfectly“. Meanwhile, I run back out to my car to see if she’s right and if I did have my card, and at the same time, there is a man in the drive-through ATM, Who is also experiencing difficulty with the ATM. So no resolution and was made to feel stupid. I’m going to order a new card to be printed, but will definitely be taking my business elsewhere.
MH
Mays Hussein
Sep 5, 2025
1.0
I was here today (Sept. 5th, 2025) around 11 am there was only one person have their window open and other 2 windows were closed and there was at least 9 people in line with older people that can barely stand! It was very unpleasant visit and it’s not like they didn’t have enough employees they just didn’t wanna open more windows to help people! Worst branch over don’t come and waste your time here
JD
J D
Jul 1, 2024
1.0
Go out of your way to find reasons to not help you.
AS
Amanda Spears
Jul 16, 2023
1.0
The ATM's are terrible at this location. The drive through one is never operational in the morning. I'm talking around 8 am. Shouldn't it be operational for the morning crowd? The answer is :YES.
What are the regular business hours for PNC Bank at 343 W Bagley Rd, Berea?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer services on public holidays?
PNC Bank is closed on major holidays such as November 11, November 27, and December 25.
What banking products does PNC Bank provide?
PNC Bank offers checking and savings accounts, credit cards, auto loans, home equity loans, mortgages, investments, and online banking services including bill pay.
What special services are available at the PNC Bank branch in Berea?
This branch offers free WiFi, change orders, Saturday hours, loan specialists, cashing of non-customer checks, ATM access, Medallion and notary services by appointment, cashier’s checks, safe deposit boxes, wire transfers, and handicapped access.
Is the PNC Bank branch in Berea wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking to accommodate all customers.
Does PNC Bank require appointments for banking services?
No, appointments are not required; however, scheduling an appointment is available if preferred.
How can I schedule an appointment with PNC Bank?
You can schedule an appointment online through the PNC website or via the Schedule app linked on their official page.
Are there any nearby dining options to PNC Bank in Berea?
Yes, customers can visit nearby restaurants like Nam Wah for Vietnamese cuisine, Maya Mexican Restaurant for Latin American dishes, Chipotle Mexican Grill, or McDonald's for fast food options before or after their banking visit.
What nearby services might be useful to PNC Bank customers?
Nearby services include OhioGuidestone for counseling and mental health, Mcgreal and Company for real estate and veterinary needs, SkySource Solutions Inc. for employment services, and the Oasis Salon for beauty and hair care.
Are there any nearby shopping and convenience options around PNC Bank?
Yes, customers can access grocery and bakery items at Marc's, purchase paint and home improvement materials at Sherwin-Williams, and find liquor stores like Ross Wine and Liquor or Twice Good Wines nearby.