The staff is very nice and friendly. They know their job and I never came out of there unsatisfied.
SD
Scott Drippon
Nov 12, 2025
5.0
Leah helped through some processes and was EXTREMELY helpful! I would definitely recommend you to everyone
SS
Stephen Stromsky
Jun 28, 2025
5.0
This bank is absolutely amazing. I had issues trying to set up an account online and totally screwed it up. I went into this particular branch and was helped by a wonderful woman by the name of Leah Campailla, branch banker. She not only got my account squared away but did it in a professional manner so that I didn't feel like I was an idiot. Thank you Leah. My only complaint is that I cannot access my online banking. No worries though, I know all I have to do is go see the people at my branch on Monday morning and it will be taken care of. Also , there are no Saturday hours so that's a bummer to have to wait until Monday morning. Otherwise, a top notch institution.
BD
Brandon Diaz
Dec 8, 2021
5.0
Very friendly very helpful awesome guy and very knowledgeable definitely recommend and use again
TC
True Light Bible Church
Apr 6, 2020
1.0
Attempted to set up office appointment with one of the account specialists to restart or extend aa ready-check car loan. The loan specialist deferred me to phoning PNC to get this done. when on a subsequent call I requested an in bank appointment with the manager of the exchange street office, i again was deferred to the phone and the manager refused to give me an appointment. I then called the PNC customer service and waited for 20 minutes on hold only to find that the first person could not help me and the second person would have to "apply for an extension" send me an email and then send me a check (eventually) and could possibly overnight the check after the process was completed. All I wanted to do was set up an appointment. get some face time to obtain my loan, and walk out of the bank with the check. The receptionist at the PNC at 135 E. Exchange was pleasant. the loan specialist and then the manager were not welcoming and were not receptive to my request to come in and complete the process in a streamline fashion. This is bad business and I was and am extremely dissatisfied with the lack of service from this branch. Eric Lloyd
What are the operating hours of PNC Bank at 153 E Exchange St, Akron?
PNC Bank is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What banking products does PNC Bank offer at this location?
This PNC Bank branch offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank provide any special services or amenities at this branch?
Services include WiFi, ATM availability, Notary Services by appointment, Cashier’s Check, Wire Transfers, Handicapped Access, Loans Specialists, and cashing non-customer checks.
Is the PNC Bank branch at 153 E Exchange St wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking, and provides handicapped access.
How can I schedule an appointment at PNC Bank?
You can schedule an appointment online via PNC's appointment setting page or through their Schedule app available on the Apple App Store.
Does PNC Bank offer any current promotions for new customers?
Yes, PNC Bank has a new customer offer where you can earn up to $400 when opening a checking account.
Are there nearby parking options when visiting PNC Bank at 153 E Exchange St?
Yes, SP+ Parking and Exchange Street Parking Deck (Lot 39) are nearby parking facilities convenient for PNC Bank visitors.
Are there nearby coffee shops where I can relax before or after visiting PNC Bank?
Starbucks is located near PNC Bank, offering a convenient spot to grab coffee and relax before or after your banking visit.
What educational institutions are near PNC Bank that customers might be interested in?
Nearby educational institutions include University of Akron Engineering Research Center, Myers School of Art, UA Nursing, and Biology - The University of Akron.
Which nearby banks can customers find in the area surrounding the PNC Bank branch?
Customers can find another PNC ATM and bank services as well as Citizens Bank close to the PNC Bank branch at 153 E Exchange St.