BankOnBuffalo is a division of CNB Bank and is being developed locally by the people and business leaders of Buffalo, NY. Designed specifically for small to medium size businesses, their owners and employees, BankOnBuffalo provides local decision-making and the personalized customer service of a community bank and is committed to growth in the Western New York market.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.