Family First Credit Union is a full-service financial institution that has been serving the Rochester community for 50 years. With our main office in Penfield and branches in East Rochester, Greece, Henrietta and Webster, we pride ourselves on providing you with the financial solutions you need and excellent member service that you can rely on. Our products and services are designed to make your life, and your banking easier. Mortgages, interest-bearing checking accounts, new or used vehicle loans, low-rate credit cards, and small business services are just a handful of the products we offer. Become a member at Family First and discover how we can help you on your financial journey! You’ll be glad you did.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.