I initially had a great impression of Michael at Westchester Accounting Services. He appeared knowledgeable, was communicative, and had a warm, family-oriented demeanor during our initial meetings, which made us eager to hire him as our CPA for both our business and personal tax returns.
Michael was helpful during the filing of our business extensions, but things took a turn when it came time to file our personal extension. I had provided all the necessary documents well in advance, but the day before the deadline he reached out and informed me that he hadn’t had time to prioritize our extension, choosing instead to focus on long-term clients. He mentioned that since we were extending, it wasn’t a significant issue.
However, his lack of concern for our estimated payment left me feeling blindsided. Instead of providing guidance based on the information I supplied, he suggested making a payment equal to 120% of the previous year’s amount, despite our earnings being significantly lower this year. When I expressed my concerns about the estimate being too high, he dismissed them, saying none of his other clients had issues with similar payments.
Our phone conversation was tough, and I was caught off guard. I proceeded to make what I believed might be owed and informed him of the payment, but he never responded. After following up several times over the summer with no reply, my recent call ended abruptly, as I believe he hung up on me.
Given this experience, I find Michael's lack of professionalism unacceptable. Despite the challenges presented during our conversation, he failed to communicate effectively or acknowledge my inquiries afterward. I expected more from a CPA and would not recommend his services based on how this situation was handled.
SU
Scott Urgola
Feb 9, 2025
5.0
Michael from Westchester Accounting Services goes above and beyond to ensure his clients receive top-tier service. His wealth of knowledge, availability, and thorough attention to detail leave you satisfied knowing you are in good hands and that all your needs will be met. I highly recommend Westchester Accounting Services to anyone looking for a highly competent and diligent accountant.
CM
Christine Joy Magliari
Jul 21, 2023
5.0
Knowledgeable and reliable service. I would highly recommend to friends and family.
AD
Alfred DeSilva
Jul 18, 2023
5.0
Mike has been exceptional and very detail oriented. Very informative and patient with my questions and concerns . Highly recommend him and his services.
Frequently Asked Questions About Westchester Accounting Services
What services does Westchester Accounting Services provide?
Westchester Accounting Services offers financial planning, accounting, tax preparation, bookkeeping, tax planning for individuals and small businesses, and consultation services.
Where is Westchester Accounting Services located?
Westchester Accounting Services is located at 980 Broadway, Suite 237, Thornwood, NY 10594, USA.
What are the regular operating hours of Westchester Accounting Services?
They are open Monday through Saturday from 9:00 AM to 5:00 PM, and closed on Sundays. Additional availability is by appointment.
How can I contact Westchester Accounting Services?
You can contact them by phone at +1 914-495-8747 or +1 914-495-3664, or via email at info@westchesteraccounting.net.
What payment options are accepted at Westchester Accounting Services?
They accept payments by check.
Which areas does Westchester Accounting Services serve?
They serve numerous locations including Thornwood, Ardsley, Armonk, Bedford Hills, Briarcliff Manor, Dobbs Ferry, Yonkers, White Plains, New York City, New Jersey, and many others in Westchester County, NY.
Are there any nearby places where I can shop or find gifts when visiting Westchester Accounting Services?
Yes, nearby you can visit Parents-Love, a flowers and gifts shop, and Thornwood Jewelers for jewelry shopping.
What nearby financial institutions can I visit along with Westchester Accounting Services?
Nearby financial institutions include Valley Bank and The Westchester Bank, both of which provide banking and mortgage services.
Are there any nearby businesses related to home or electrical services?
Yes, neighboring businesses include Tully Electric and Tri-Phase Electric & A/V Inc., offering electrician and automation services, as well as Castle Driveway, a paving contractor.
What are some wellness or recreational nearby options when visiting Westchester Accounting Services?
You can visit Spavia Thornwood day spa for massage and skin care services or KidStrong Thornwood for boot camp and amusement park activities nearby.