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Flagstar Bank

3.4
(7 reviews)

Business Details

1833 Hylan Boulevard, Staten Island, NY
10305, United States
(718) 569-3070

About

Bank
Flagstar Bank in Staten Island, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Flagstar Bank
1833 Hylan Boulevard, Staten Island, NY
10305, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

3.4
7 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
1
1 star
2
  • II
    IY
    Oct 16, 2025
    1.0
    Most staff here are friendly and helpful, but Kim’s attitude was unacceptable. She was rude and dismissive, and I felt some discriminatory behavior from her. Very disappointed with her service.
  • DH
    Deanna Helferty
    Jul 21, 2020
    1.0
    Have been a customer for a year. Very unimpressed with customer service. Deposited checks via mobile app yesterday, which states funds will be available within 2 days, only to find out there's a hold for 10 more days. These checks are from the US Treasury, the place that prints money. Not understanding. Will most certainly be closing out account when funds clear. Have had several other issues, overall worst banking experience.
  • DL
    Diana Lombardo
    Oct 31, 2018
    5.0
    Great bank. Thier always so kind and postive towards me.
  • AW
    Ameenah Wins
    Jan 18, 2018
    2.0
    Terrible customer service. I have been a customer for over 5 years and I am treated like street trash any time I need assistance at this branch. The bank overall (NYCB) is decent (hence the generous 2 stars), but Leslie really needs to fine tune her customer service skills.

Brand Certified Facts from Flagstar Bank

This information is certified by Flagstar Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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