Business Details
About
Bank
Flagstar Bank in Staten Island, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
7 reviews
5 stars
4
4 stars0
3 stars0
2 stars
1
1 star
2
- IIIYOct 16, 20251.0Most staff here are friendly and helpful, but Kim’s attitude was unacceptable. She was rude and dismissive, and I felt some discriminatory behavior from her. Very disappointed with her service.
- CCCeeMar 12, 20235.0Mak. Great bank. Best people
- DLDiana LombardoOct 31, 20185.0Great bank. Thier always so kind and postive towards me.
- AWAmeenah WinsJan 18, 20182.0Terrible customer service. I have been a customer for over 5 years and I am treated like street trash any time I need assistance at this branch. The bank overall (NYCB) is decent (hence the generous 2 stars), but Leslie really needs to fine tune her customer service skills.
Frequently Asked Questions About Flagstar Bank
What are the regular banking hours at Flagstar Bank in Dongan Hills, Staten Island?
Flagstar Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does Flagstar Bank offer drive-through banking services?
Yes, Flagstar Bank offers drive-through banking services from 9:00 AM to 4:00 PM Monday through Thursday, and until 5:00 PM on Friday. The drive-through is closed on weekends.
Are there any special holiday closures for the Flagstar Bank in Staten Island?
Yes, Flagstar Bank is closed on the following holidays: November 11, November 27, and December 25, 2025.
What banking brands are available under Flagstar Bank at the Staten Island Dongan Hills location?
The branch offers services for several brands including AmTrust Bank, Atlantic Bank, Garden State Community Bank, New York Community Bank, Ohio Savings Bank, Queens County Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank, and Roslyn Savings Bank.
What types of services and accounts can I find at Flagstar Bank in Dongan Hills?
Flagstar Bank provides consumer banking solutions such as checking accounts, high-yield savings accounts, CDs, lending, financial planning, and safe deposit boxes as well as ATM services.
Is Flagstar Bank in Staten Island accessible for individuals with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, and offers onsite services. Appointments are not required to visit.
Can I use mobile banking with Flagstar Bank?
Yes, you can bank on the go using the Flagstar Mobile app, which is available for both Android and iOS devices.
What nearby dining options are available near Flagstar Bank in Dongan Hills?
Nearby dining options include Grand Sahara Mediterranean Grill, Sahara Mediterranean Grill, Riviera Mediterranean Restaurant, Dunkin' for coffee and donuts, and Baskin-Robbins for ice cream.
Are there places near Flagstar Bank in Staten Island where I can get gifts or specialty items?
Yes, you can visit Uniquely Yours gift shop, Intellectual Gift Inc. school, and Edible Arrangements for flowers and specialty desserts near the bank.
What nearby businesses could be useful to customers visiting Flagstar Bank?
Customers might find services like Boulevard Cleaners for dry cleaning, T-Mobile for telecommunications, and Ocean Breeze Pharmacy for medical supplies conveniently located nearby.