Business Details
About
ATM
For over 25 years, Northeast ATM of Rochester, NY has been the leading ATM equipment distributor and service provider in the area.
Not only do we sell and install ATMs, but we service and monitor them also. Contact our office today for business processing services.
We can customize an ATM program to fit almost any situation. Our team also provides placement offers for qualified businesses.
Let us help you get set up with an ATM today!
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- CDCap DartsApr 25, 20235.0Very thorough and helpful company. Their customer service is top notch. If we ever have any questions or need assistance, they are quick to jump in.
- MLMark LevyFeb 3, 20235.0The service is exceptional, when I have a question my calls are returned right away.
- RCRon CheesbroNov 30, 20225.0For all your questions, service or sales, Northeast ATM is your one stop shop for all your needs. Courteous, Friendly and Professional are just a few great qualities that puts them above the rest in this industry. I’ve had the pleasure of their services for over 25 years. Thank you for all you do
- APAnn PageNov 30, 20225.0Very Professional, Great Customer Service
Frequently Asked Questions About Northeast ATM, Inc.
How can an ATM benefit my business?
By providing ATM access at your retail business, you can realize several benefits. By offering your customers access to cash you now have the potential of additional cash sales. This can lead to a reduction in the fees you currently pay to your credit card processor. Also, putting cash into your consumers hands has shown an increase in impulse purchases. Another benefit of an ATM in your establishment, is that it gives people another reason to visit you. Consumers are creatures of habit and will make regular visits to businesses that can help save them an added trip during their busy day. Revenue generated by the ATM transaction itself is another reason to offer this service to your customers!
What types of businesses should offer ATM service?
Most retail businesses can benefit from having an ATM. Coffee shops, taverns, restaurants, laundromats, most entertainment venues, convenience and grocery stores, hotels, malls and even office buildings are just a few examples of where you can find ATMs.
How can I get an ATM for my business?
Northeast ATM can provide you with multiple options. From purchasing and operating your own ATM up to providing a free full-service placement where we handle everything. From the equipment, to installation, to processing and service after the sale, Northeast ATM is your one stop shop for all your ATM needs. We strive to offer you a program that will best fit your individual situation. Contact us so we can learn about your business and come up with the best option for you and find out if you qualify for a free placement.
What happens if my ATM needs service?
Northeast ATM not only provides ATM equipment, but we also service everything we install into our clients’ businesses. We have trained technicians and carry an extensive array of parts. The majority of our clients never need our techs but when they do, we’ll be here. Northeast ATM has service coverage for most of Western and Central New York (Buffalo-Rochester-Syracuse).
What should I do if I use an ATM and don’t receive my funds?
This is generally a consumer ATM question, no matter what ATM is used, even a bank ATM. Typically, if cash is not dispensed, it could be due to a jam in the bill dispensing mechanism. In most cases, the ATM will reverse the transaction and place the funds back into the cardholder’s bank account.
In the rare instances where that fails, the U.S. financial system has a system in place for the cardholders to dispute the transaction. This procedure always starts with the consumer contacting their bank. The cardholder’s bank will submit a “Reg E” to the network in order to recover the funds. The cardholder’s bank must make this request, no other entity can begin this process. How long it takes for this redeposit to appear in the cardholder’s bank account depends on the bank. Each bank varies in their timelines to post the deposit.
How can having an ATM benefit my retail business?
Offering ATM access can increase cash sales, reduce credit card processing fees, encourage impulse purchases, and attract regular customer visits by providing convenient cash access.
What types of businesses are ideal for offering ATM services?
Most retail businesses including coffee shops, taverns, restaurants, laundromats, entertainment venues, convenience and grocery stores, hotels, malls, and office buildings can benefit from having an ATM.
How can I get an ATM installed in my business through Northeast ATM?
Northeast ATM offers options ranging from purchasing and operating your own ATM to free full-service placements where they handle equipment, installation, processing, and service. Contact them to find the best solution for your business and check if you qualify for a free placement.
What type of service support does Northeast ATM provide if the ATM requires maintenance?
Northeast ATM provides repair and maintenance services with trained technicians and extensive parts inventory, covering most of Western and Central New York including Buffalo, Rochester, and Syracuse areas.
What should I do if I use an ATM and do not receive my funds?
If cash is not dispensed, the transaction is usually reversed. If not, contact your bank to initiate a ‘Reg E’ dispute process to recover lost funds. The timeline depends on the bank's processing times.
Where is Northeast ATM, Inc. located and what are their business hours?
They are located at 144 Metro Park #2, Rochester, NY 14623. Their office hours are Monday to Friday, from 9:00 AM to 4:00 PM, and they are closed on Saturdays and Sundays.
Can Northeast ATM serve businesses in cities besides Rochester?
Yes, Northeast ATM provides service coverage to most of Western and Central New York, including the cities of Rochester, Buffalo, and Syracuse.
What nearby places can I visit around Northeast ATM's location in Rochester?
Nearby you can find attractions and services such as Seneca Park Zoo for family outdoor activities, O'Dell Family Chiropractic for health services, and The Black Republican Club of Rochester for political organization activities.
How can nearby businesses complement a visit to Northeast ATM?
After visiting Northeast ATM, you might consider stopping by nearby businesses such as Bud Gearhart CFP for financial advising, Dietrich Law Firm P.C. for legal consultation, or Casana hospital and health services for medical needs.
Are there professional services near Northeast ATM's Rochester location that customers might also access?
Yes, there are several professional services nearby including Marino Advisory Group (accounting), AtWork Personnel (employment agencies), and The Law Office of James J Cassar Esq. (legal services) that clients could conveniently access.