At North Country Savings Bank, we believe in community and providing residents of the North Country with dedicated customer service that is personalized to meet the needs of each customer. Our Massena branch has a 24-hour drive-up ATM, as well as a drive-thru window for customers looking for quick banking service. The personal bankers and loan experts at Massena are here to help you start an account, apply for a loan, and offer support for reaching your financial goals. Stop in and see us on Phillips Street in Massena for all of your banking needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.