First Source Federal Credit Union, established in 1938, strives to enhance the quality of life for our employees, members, and the communities we serve in Oneida and Herkimer Counties. We offer a comprehensive suite of financial services and pride ourselves on our strong community ties and personalized approach to member service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.