Flagstar Bank

Reviews

• IV

  Irene Vélez

  Feb 9, 2026
  4.0
  I have to say that the only person helpful, knowledgeable and with a good attitude in this branch is Mr Kenneth. He takes his time to help customers and he is very patient and efficient. The other lady Angela and the tellers know absolutely nothing. I would give stars but because of Mr Kenneth, I am giving 4 stars. I hope this review helps someone.
• JL

  Judy L

  May 31, 2025
  5.0
  Since I’ve been a customer at this branch before it became Flagstar, I’m happy to see the regular staff are still at this location. I’ve always been served within a timely manner. On occasion, there may be a wait at the teller line but I’ve noticed they have really good teamwork where an available staff at the customer service desk will assist the next person waiting in line. Most of the staff are good but my favorite is Angela. She is helpful and very knowledgable.
• EF

  Ephraim Frenkel

  Feb 3, 2025
  1.0
  Stay away.! The only person at the branch that can do anything is the manager. The staff do not know what they are doing- and they don't even realize they are clueless. I opened a business account two weeks ago and I am going to close it. The bank customer service is no better.
• SW

  Scott Wakschal

  Feb 8, 2024
  1.0
  Although the tellers are friendly the customer service experience is not I tried calling customer service with a call back it I was ready and it hung up
• SS

  Sean Stenson

  Aug 31, 2021
  5.0
  Very helpful