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Flagstar Bank

3.3
(24 reviews)

Business Details

2925 Avenue U, Brooklyn, NY
11229, United States
(718) 646-5402

About

Bank
Flagstar Bank in Brooklyn, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Flagstar Bank
2925 Avenue U, Brooklyn, NY
11229, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/20269:00 AM - 1:00 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

3.3
24 reviews
5 stars
9
4 stars
4
3 stars
2
2 stars
3
1 star
6
  • YG
    Yaakov Gelb
    Apr 20, 2026
    5.0
    Great drive through but for some reason flagstar nycb isn't or doesn't work along side flagstar signature bank
  • JL
    Jorge Lalutoli
    Jul 3, 2025
    1.0
    My experience with Flagstar Bank – particularly at this branch – was unacceptable. The customer service is absolutely terrible. The staff are unhelpful and unprofessional, and the branch manager is by far the worst part of the experience. I approached the manager for assistance with a serious issue, and not only was he unwilling to help, he acted completely clueless and dismissive—as if he had no idea what was going on. Instead of taking responsibility or even trying to find a solution, he passed me off and made it clear he had no interest in resolving anything. It’s frustrating to deal with a bank where the manager doesn’t manage, and the customer service feels more like customer avoidance. I would strongly advise anyone considering banking here to think twice and take their business somewhere that values its customers.
  • EE
    Elizabeth
    Jun 6, 2021
    5.0
    I have been with this bank for 20 years. And I have no complaints. Though its a small bank. They are very well micro managed and have very good customer service.
  • QL
    Qendrim Lipovica
    Sep 6, 2016
    2.0
    Where are the hours.. people need to see what time you open and what time u close

Frequently Asked Questions About Flagstar Bank

What are the regular business hours for Flagstar Bank in Brooklyn, NY?

Flagstar Bank in Brooklyn is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 13:00 PM. The bank is closed on Sundays.

Does Flagstar Bank offer drive-through banking services?

Yes, Flagstar Bank offers drive-through banking services available Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.

Brand Certified Facts from Flagstar Bank

This information is certified by Flagstar Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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