Plumas Bank is a locally managed, full-service award-winning community bank founded in 1980. The Reno/Sparks community is one of the fastest growing areas in Northern Nevada. The business-friendly environment attracts a range of hi-tech industries including manufacturing, transportation and technology. Due to its rapidly growing population, the area supports several core industries in retail, real estate, construction, professional services and medical services. Plumas Bank opened its Reno branch in 2017 and is one of the few community banks in Northern Nevada. The modern Reno branch offers a community meeting room, conference room and coffee bar.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.