Western Bank

Reviews

• RW

  Ryan Wiedeman

  Jan 19, 2021
  5.0
  Great to work with. Thank you Liz!
• CL

  Cari Lemon

  Apr 28, 2020
  5.0
  I am a Western Bank customer and have been for over 10 years. I also am currently a Western Bank employee. I am posting as a customer. I recently had my first experience where my debit card had a fraudulent charge. Their monitoring caught the charge and contacted me before it cleared my account! They confirmed whether it was a legitimate charge, blocked the charge from clearing, canceled my compromised debit card, and ordered me a new card. Thank you Western Bank and staff for looking out for your customers! I am very grateful!
• TB

  Tyler Bingham

  Mar 8, 2020
  5.0
  Genuine people with old school service.
• LM

  LION mang

  Feb 12, 2020
  2.0
  Western Bank was ok at holding my money; just not great at letting me deposit, withdraw, or use online services. After not using my account for a year, I started getting $10 fees each month. Trying to resolve this issue was a pain especially with the teller Angelina who was extremely condescending and rude. I spoke with the manager Carlos who agreed to refund me $10 out of the $30 fees I accrued. Then I had them close my account. If a bank is holding my money they are making money from it, yet they charge me for allowing them to use my money. Be careful of hidden fees here, also some of the tellers are rude and not helpful.
• CK

  Connie Keeler

  Jan 27, 2020
  2.0
  In the process of switching banks. Your government check isn't deposited on the first, and they "have no control over that". Your automatic payments are taken out a day early and "they have no control over that". Start with another bank because switching is a pain.

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