Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
I use to Like Rio Grande but now they have Locked my account again this is Bullshit
MA
Michelle Applegate
Aug 21, 2025
5.0
Had very good service
RJ
Ronald Johnson
Aug 20, 2025
5.0
Had a huge fraud issue lost $1800 overnight met JACKIE at the branch took command of my issue addressed every aspect to get a new account made sure all my money was back in my account within hours she is an unbelievable person providing unprecedented service I can’t adequately stress my appreciation for everything she did for me way beyond call of duty GOD BLESS JACKIE 🙏👏👍👋
HE
Honesty Elena
Jul 3, 2025
1.0
I was banking with them for a couple years up until I ran into a dispute, they treated not only me but my family too as if we are criminals when we were just trying to figure out what is going on with OUR money. Very good beginning back in 2020, disgusting ending in 2025. I do not recommend this bank at all.. if there was a bar for human decency they'd be in hell. Cool Mariachi cards to offer thats about it lol.
Frequently Asked Questions About Rio Grande Credit Union
What is my account number?
Your account number can be located:
On your statements
Within Digital Banking
On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.
Why can't I log into Digital Banking?
There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below:
Navigate to the Digital Banking login page.
Click "Forgot Password?"
If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free).
Are you a first time digital banking user? You'll need to enroll first!
Can I open a savings or checking account online?
Absolutely! Opening an account online can be done in just a few minutes. Complete our Online Application to get started.
If you have further questions, stop by a Branch or Contact Us!
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Depending on which account you open, there may also be other cost considerations or minimum balances to avoid fees.
For more information about our account offerings, please refer to our Checking page.
What are the regular operating hours of Rio Grande Credit Union?
Rio Grande Credit Union is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Rio Grande Credit Union?
The drive-through is open Monday through Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is Rio Grande Credit Union open on public holidays?
Rio Grande Credit Union is closed on certain holidays such as Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25). On Christmas Eve (December 24) and New Year's Eve (December 31), it operates from 9:00 AM to 1:00 PM.
How can I find my account number for my Rio Grande Credit Union account?
You can locate your account number on your statements, within Digital Banking, or on the bottom number of your checks. If lost, contact the branch at 505.262.1401 or 877.761.5136, or visit any branch in person. Account numbers won't be sent via email for security reasons.
What should I do if I can't log into Digital Banking?
If you can't log in, try resetting your password by clicking "Forgot Password?" on the Digital Banking login page. If issues persist or the account is locked, visit a branch or call 505.262.1401 or 877.761.5136. First-time users must enroll first.
Can I open a checking or savings account online with Rio Grande Credit Union?
Yes, you can open an account online easily by completing their Online Application. For more assistance, visit a branch or contact the credit union directly.
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Some account types may have additional minimum balance requirements or fees. Refer to the Checking page for detailed information.
What nearby dining options are available around Rio Grande Credit Union?
Nearby dining options include Dion’s pizza restaurant, Denny’s diner, IHOP for breakfast and brunch, Five Guys burger restaurant, Jersey Mike’s Subs sandwich shop, and Papa Murphy’s Take ’N’ Bake Pizza. These offer convenient meal options before or after your visit to the credit union.
Are there health and childcare facilities near Rio Grande Credit Union?
Yes, After Hours Pediatrics offers pediatric care nearby, and The Learning Experience provides day care and preschool services. These facilities can be useful for families visiting the credit union.
What fitness and spa services can I find near Rio Grande Credit Union?
Vivify Hot Yoga offers yoga and fitness classes close by, while Basement Barbers, Supercuts, Nails Maxx, New Mexico Therapeutic Massage, and SkinSational MedSpa provide beauty and wellness services, allowing customers to combine errands with self-care.