Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.
Details
Drive-throughAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Rio Grande Credit Union • Apr 05, 2026
Certified by Rio Grande Credit Union • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:30 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
3.9
141 reviews
5 stars
95
4 stars
8
3 stars1
2 stars0
1 star
37
SB
Shannon Baxter
Mar 30, 2026
1.0
Poor customer service. We were trying to pay for GAP insurance on a vehicle and they sent us to Montgomery office when they could have processed payment at this branch. Loved wasting 1.5 hours of my time for nothing.
MA
Mireya Guerrero Alcantar
Mar 2, 2026
1.0
Every time I visit this location, I have very negative experiences. The employees consistently show poor attitudes and give the impression that they do not care about their customers. I understand that everyone can have bad days, but this has become a recurring issue at this location. In contrast, the Rio Bravo location is completely different, the employees there are always friendly, welcoming, and willing to help their customers.
EB
Elizabeth Barzaga
Jan 13, 2026
4.0
The branch manager at Areli was very welcoming, polite, and willing to investigate into my car loan which I was having issues with. I really appreciated her help although there was a lot of information that didn't make sense as far as fees. If you are getting on car loan with "Rio Grande Credit Union" make sure you list them as your lien holder on your car insurance policy or you will be charged extra fees by an outside insurance Company.
RR
Ruben
Dec 18, 2025
5.0
Great staff, very friendly and determined to get down to the bottom of my concern regarding a recent promotion they did. This team far and above exceeded my expectations.
AK
Anirak K
Dec 9, 2025
1.0
Yesterday, December 8th, I went to pick up some documents. The person who was helping me seemed to be new and called the manager for assistance. The manager behaved very rudely and with a very bad attitude. She told me that she couldn’t help me because there were many people waiting (just like I had waited), and she basically made it clear that she didn’t have time to assist me.
I left thinking that maybe the process really did take a long time, but I also wondered: if there were other people in line whose paperwork might take longer, were they going to be treated the same way and told to leave like I was?
I then went to the Rio Bravo location, and to my surprise, they were able to print my documents in less than five minutes. I definitely won’t be going back to this location .
Frequently Asked Questions About Rio Grande Credit Union
What is my account number?
Your account number can be located:
On your statements
Within Digital Banking
On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.
Why can't I log into Digital Banking?
There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below:
Navigate to the Digital Banking login page.
Click "Forgot Password?"
If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free).
Are you a first time digital banking user? You'll need to enroll first!
Can I open a savings or checking account online?
Absolutely! Opening an account online can be done in just a few minutes. Complete our Online Application to get started.
If you have further questions, stop by a Branch or Contact Us!
Is there a minimum deposit required to open a checking account?
There is a minimum deposit of $25 to open a checking account. Depending on which account you open, there may also be other cost considerations or minimum balances to avoid fees.
For more information about our account offerings, please refer to our Checking page.
What are the regular operating hours of Rio Grande Credit Union Westside Branch?
The Westside Branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Fridays from 9:00 AM to 5:30 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
What are the drive-through service hours at Rio Grande Credit Union Westside Branch?
Drive-through hours are Monday through Thursday from 8:30 AM to 5:30 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.
Where is Rio Grande Credit Union Westside Branch located?
The branch is located at 485 Coors Blvd NW, Albuquerque, NM 87121, United States.
How can I retrieve my account number if I forget it?
You can find your account number on your statements, in Digital Banking, or on the bottom of your checks. If misplaced, contact the branch at 505.262.1401 or 877.761.5136 (toll-free), or visit any branch for assistance. Account numbers are not provided via email for security reasons.
Can I open a savings or checking account online with Rio Grande Credit Union?
Yes, you can open an account online easily by completing the Online Application form. For further assistance, you may also visit a branch or contact the credit union.
Does Rio Grande Credit Union require a minimum deposit to open a checking account?
Yes, the minimum deposit to open a checking account is $25. Additional fees or minimum balances may apply depending on the account type. More details are available on the Checking page of their website.
What languages are supported at this branch?
Services are available in English and Español at the Westside Branch.
Is the Rio Grande Credit Union Westside Branch accessible for wheelchair users?
Yes, the branch offers wheelchair accessible seating and restrooms to accommodate customers with disabilities.
Are there any nearby fitness centers I can visit before or after handling banking at the Rio Grande Credit Union Westside Branch?
Yes, Aldana's Bodybuilding and Fitness Elite and Los Volcanes Fitness Center are nearby gyms where you can work out before or after your visit to the credit union.
What dining options are available close to Rio Grande Credit Union Westside Branch?
Near the branch, you can enjoy Mexican and seafood cuisine at EL BOTANERO DE GUAYMAS #1 or El Botanero De Guaymas restaurant for a meal before or after your appointment.
Are there any car care services near the Rio Grande Credit Union Westside Branch?
Yes, you can find car wash services such as Trademark Car Wash and Quick Shine Car Wash close by, as well as automotive parts at O'Reilly Auto Parts.
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