Rio Grande Credit Union

3.9
135 reviews

About

Credit UnionATMBusiness Banking ServiceOnline Banking
Rio Grande Credit Union provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. At Rio Grande, we understand.

Details

  • Drive-throughAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Rio Grande Credit Union
485 Coors Blvd NW, Albuquerque, NM
87121, United States

Hours

Reviews

3.9
135 reviews
5 stars
93
4 stars
6
3 stars
1
2 stars
0
1 star
35
  • RR
    Ruben
    Dec 18, 2025
    5.0
    Great staff, very friendly and determined to get down to the bottom of my concern regarding a recent promotion they did. This team far and above exceeded my expectations.
  • AK
    Anirak K
    Dec 9, 2025
    1.0
    Yesterday, December 8th, I went to pick up some documents. The person who was helping me seemed to be new and called the manager for assistance. The manager behaved very rudely and with a very bad attitude. She told me that she couldn’t help me because there were many people waiting (just like I had waited), and she basically made it clear that she didn’t have time to assist me. I left thinking that maybe the process really did take a long time, but I also wondered: if there were other people in line whose paperwork might take longer, were they going to be treated the same way and told to leave like I was? I then went to the Rio Bravo location, and to my surprise, they were able to print my documents in less than five minutes. I definitely won’t be going back to this location .
  • AM
    Annette Montoya
    Nov 8, 2025
    5.0
    I’ve never had a bad experience, my interests are safe and members are helpful
  • ES
    Evangelina Serrano
    Sep 22, 2025
    1.0
    Why are you guys always down. I need my mobil app to work regularly. How hard is that
  • MU
    maria URQUIDI
    Aug 16, 2025
    1.0
    What a horrible experience. From the moment you walk in unfriendly , unprofessional. Working in a face to face environment and you have even your assistant branch Manager treats you awful just because you question about your account . I think it is time to take my business somewhere else . . I will never visit the doors branch office again .

Frequently Asked Questions About Rio Grande Credit Union

What is my account number?

Your account number can be located: On your statements Within Digital Banking On the bottom number of your checks If you have misplaced or forgotten your account number, please contact us at 505.262.1401 or 877.761.5136 (toll-free) or stop in at any of our branches to obtain your full account number. For security purposes, we will not include any account numbers via email.

Why can't I log into Digital Banking?

There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below: Navigate to the Digital Banking login page. Click "Forgot Password?" If you do not have the option to reset your password or are still experiencing difficulties, your account may be locked. Please visit us at any branch or reach us at 505.262.1401 or 877.761.5136 (toll-free). Are you a first time digital banking user? You'll need to enroll first!