PNC Bank

Reviews

• WM

  Wendi Miracle

  2 days ago
  4.0
  They have good customer service. And are attentive to why you came in there.
• HB

  Helen Blackwell

  Aug 13, 2025
  1.0
  AB @PNC, you know how to reach me, I already called. I had a savings account a few years back that had a service charge the first month. I complained about that and at the direction of a PNC banker, I closed it and opened this checking account. She told me to open a checking account and treat it like a savings account because there is NO MINIMUM balance requirement on checking accounts. This is clearly a new requirement and I have no record of being informed my account was being changed; You COULD just refund the $7.00. So disappointed; just spoke to Alonzo at this branch regarding a $7 fee on my checking account. I have had this account for many years and have never had a fee. He said my balance dropped below a certain amount and that's why I was charged. My account has dropped below this arbitrary amount numerous times since I opened this account and I have never had a service fee before. I was NEVER told there would be fee if the balance went below a certain amount OR I would not have opened the account. I have been a customer at this bank since it was BBVA and Compass Bank before that. I will be closing all accounts and moving to a new bank.
• CH

  CHARLOTTE HARVEY

  Jan 24, 2025
  5.0
  I am Happy 😊 with my new bank. See Alonzo he can help with your banking needs. I highly recommend seeing him. He helped me to find the right services I need. But offered EXCELLENT customer service. He followed up with me, to make sure I was doing ok. THIS IS A BANK THAT CARES ABOUT THEIR CUSTOMER. See ALONZO!!! What are you waiting for!!!
• CC

  CatieAndHailey

  May 23, 2024
  5.0
  This place is amazing. Great customer service. They went above and beyond for me to cash my check. I plan to open an account here and hope to do a lot of business with them in the future.
• CD

  Chelsea Davis

  Dec 27, 2021
  1.0
  They lock the front door, tell you to ring the doorbell but the doorbell is broken. They just make you wait outside indefinitely “for their protection”. Be prepared to wait in the long drive through line if you actually need assistance. 0/10 would not recommend.

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