Absolutely terrible customer service after many years of being a customer there service they gave me has caused me to close the account and switch banks stay far away.
MM
Marcus
Nov 30, 2025
1.0
Very upset that this bank called me so many times and wasted my time. They called to offer me an opportunity to open a new account with high interest. I finally went in and opened it. They told me it was 3%APY but apparently they misspoke and it was 0.3%apy. This was a complete waste of my time and theirs to have me go into the bank for over an hour to open a stupid account with 0.3% don’t ever call me again. Needless to say, I will close this account.
CH
CHARLOTTE HARVEY
Feb 2, 2025
5.0
I am so happy with my new bank. I needed help with setting up my app. The young lady who sets up accounts (I am bad with names) helped me. From beginning to end. Her response made me so happy. She said 'it what were here for". I could not be happier with choosing them. Who wants an AI vitural assistant, when PNC has the good old customer service values!!! They live by their slogan. Every experience I had with their location has been delightful. Big props on their customer service and loyalty to their customer!!! Now that's why I am a customer!😊
RS
RoseAnn Serrano
Nov 7, 2023
1.0
They charged me $40 to cash a check. Yup. You read that right. FOURTY dollars to simply cash a check.
THIS is bank robbery.
What are the regular banking hours for PNC Bank at 10042 Coors Blvd NW, Albuquerque?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank offer drive-through banking services?
Yes, PNC Bank has drive-through hours from 9:00 AM to 5:00 PM, Monday to Friday, and from 9:00 AM to 1:00 PM on Saturdays.
Is PNC Bank accessible for customers who use wheelchairs?
Yes, PNC Bank has a wheelchair accessible entrance and wheelchair accessible parking available for customers.
What types of banking products and services are available at PNC Bank?
PNC Bank offers Checking, Savings, Online Banking, Bill Pay, Credit Cards, Auto Loans, Home Equity, Mortgage, and Investments.
Does PNC Bank require appointments for bank visits?
No, PNC Bank does not require appointments for visits, but customers can schedule appointments online if preferred.
Is PNC Bank open on holidays?
PNC Bank is closed on certain holidays, including September 1, 2025.
What nearby restaurants can customers visit before or after banking at PNC?
Customers can dine at nearby restaurants such as Chili's Grill & Bar, Denny's, Buffalo Wild Wings, Outback Steakhouse, and Los Cuates, offering a variety of American, Mexican, and steakhouse cuisine.
Are there any nearby health and wellness centers close to PNC Bank?
Yes, customers interested in health and wellness can visit nearby locations such as Southwest Healing Massage, Wellness Studios Inc., and Wellness From Within, P.C.
What are some retail and service locations near PNC Bank for convenience?
Nearby convenient locations include FedEx Office Print & Ship Center for printing and shipping needs, Finish Line for shoes, and Perfumania for beauty products.
Can customers use the PNC Mobile Banking app to manage their accounts?
Yes, customers can use the PNC Mobile Banking app available on both iOS and Android to manage their accounts and schedule appointments.