Nusenda Credit Union

2.8
84 reviews

About

Credit UnionATMLoan AgencyMortgage LenderInvestment ServiceFinancial ConsultantCheck Cashing ServiceCar Finance and Loan Company
At Nusenda Credit Union, we’re proud to serve our members in Albuquerque with personalized banking solutions that make a difference. From checking and savings accounts to home and auto loans, credit cards, and business services, we’re here to help you achieve your financial goals. As a not-for-profit, member-owned credit union, Nusenda returns earnings to our members through better rates, fewer fees, and innovative financial tools. Experience local banking with the convenience, technology, and care you deserve - visit our University Branch in Albuquerque today!

Location

Nusenda Credit Union
1801 Lomas Blvd NE, Albuquerque, NM
87106, United States

Hours

Reviews

2.8
84 reviews
5 stars
30
4 stars
8
3 stars
4
2 stars
2
1 star
40
  • EM
    Eugene Mona
    Dec 19, 2025
    5.0
    I recently got a loan from Nusenda and very pleased with doing business with Nusenda. They are very helpful. The call center called me if I had any questions Amber asked me if I needed help with anything and she gave me a lot of knowledge about Nusenda, which I did not know and she even helped me put the app on my iPhone so now I can pay my bill month to be there even told me they have business accounts, which I did not know overall she was very, very helpful and all the staff at Nusenda. Also I will now recommend everyone to Nusenda and also I will look into the business account mode to Nusenda thank you so much for being helpful.
  • EM
    Eric Markham
    Nov 25, 2025
    1.0
    Avoid this branch! The drive through people are clueless when it comes to customer service. Completely clues on what customer service is. Just to start....the first thing out of their mouth was to be patient we have a couple customers ahead of you. Well we could clearly see that, and you don't need to tell me to be patient. Rude! I'm not gonna waste my time on the rest of the drive through experience. Avoid these un professionals.....
  • RM
    Roberto Medina
    Nov 4, 2025
    1.0
    Couldn't get help at this branch if you begged. Walked in during business hours to open an acct. I stressed the importance of the need for a temporary loan for government workers who are without pay. The bank employee's first excuse was the lateness of the hour. When I pleaded my case of extenuating circumstances, his second excuse was that the underwriting team wouldn't get to it until tomorrow. He may consider another line of work as he obviously doesn't want to help. He wanted to schedule an appointment when he should schedule for some classes on business etiquette.
  • CS
    Crystal Safford
    Sep 10, 2025
    1.0
    I have been a member of Nusenda for a while now. I’ve had several loans with them and have never been late with a payment. They have always been paid off. Today I applied for a loan that was really important. Desiree Apodaca didn’t bother to look at my loan and carefully review my loan before denying it. They go on and on saying how we are a valued member of Nusenda. I find that to be false. I’m done with Nusenda. I’ve been a loyal member. This proves that loyalty goes only one way. If you are considering Nusenda ……DONT!!
  • VH
    Veronica Halsen
    Sep 5, 2025
    1.0
    I spent 45 minutes on the phone trying to get a payoff quote just for these losers to hang up on me.

Frequently Asked Questions About Nusenda Credit Union

What services does Nusenda Credit Union offer?

Nusenda Credit Union offers checking and savings accounts, home and auto loans, credit cards, business services, and financial tools to help achieve your financial goals.

What are the opening hours of Nusenda Credit Union's University Branch in Albuquerque?

The University Branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and closed on weekends.