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At Nusenda Credit Union, we’re proud to serve our members in Albuquerque with personalized banking solutions that make a difference. From checking and savings accounts to home and auto loans, credit cards, and business services, we’re here to help you achieve your financial goals. As a not-for-profit, member-owned credit union, Nusenda returns earnings to our members through better rates, fewer fees, and innovative financial tools. Experience local banking with the convenience, technology, and care you deserve - visit our University Branch in Albuquerque today!
Location
Hours
Reviews
2.8
82 reviews
5 stars
29
4 stars
8
3 stars
4
2 stars
2
1 star
39
- RMRoberto MedinaNov 4, 20251.0Couldn't get help at this branch if you begged. Walked in during business hours to open an acct. I stressed the importance of the need for a temporary loan for government workers who are without pay. The bank employee's first excuse was the lateness of the hour. When I pleaded my case of extenuating circumstances, his second excuse was that the underwriting team wouldn't get to it until tomorrow. He may consider another line of work as he obviously doesn't want to help. He wanted to schedule an appointment when he should schedule for some classes on business etiquette.
- CSCrystal SaffordSep 10, 20251.0I have been a member of Nusenda for a while now. I’ve had several loans with them and have never been late with a payment. They have always been paid off. Today I applied for a loan that was really important. Desiree Apodaca didn’t bother to look at my loan and carefully review my loan before denying it. They go on and on saying how we are a valued member of Nusenda. I find that to be false. I’m done with Nusenda. I’ve been a loyal member. This proves that loyalty goes only one way. If you are considering Nusenda ……DONT!!
- VHVeronica HalsenSep 5, 20251.0I spent 45 minutes on the phone trying to get a payoff quote just for these losers to hang up on me.
- RGRafael GuillenJul 12, 20251.0We’re done with Nusenda. We have a business that does about a million a year and all we wanted to do was to get a wire transfer and notarize a couple of documents. The girl would notarized the documents was so bothered to help us. She looks at the documents and said Rudy “what am I notarizing here” and tried to wiggle her way out of the very simple task of notarizing because we didn’t have the full document. I’ve notarized plenty in my life and this experience was odd and then incredibly disrespectful to us, our needs and goals as business owners. Someone was in training and she was helping him help us, but her attitude was so bad it made us feel uncomfortable. We also called about a loan for expansion a couple of weeks ago and spoke to someone so dismissive and seemed to be trying their best to dissuade us from a loan. I believe it was the same person who “helped” with the notarizing. I ended up going to another bank and they actually listened to me and asked me questions to find the right product for us. After this experience, we’re done. I don’t know if Nusenda audits their employees or secret shops they, but they should consider for the sake of customer retention.
- MMMatiasJun 12, 20255.0Great service!!!
Frequently Asked Questions About Nusenda Credit Union
What services does Nusenda Credit Union offer?
Nusenda Credit Union offers checking and savings accounts, home and auto loans, credit cards, business services, and financial tools to help achieve your financial goals.
What are the opening hours of Nusenda Credit Union's University Branch in Albuquerque?
The University Branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and closed on weekends.
Where is Nusenda Credit Union's University Branch located?
It is located at 1801 Lomas Blvd NE, Albuquerque, NM 87106, USA.
How can I contact Nusenda Credit Union?
You can call them at +1 505-889-7755 or email info@nusenda.org for inquiries.
Can I book an appointment online with Nusenda Credit Union?
Yes, you can schedule an appointment online via their reservation system at https://oac.fmsiportal.com/
Is Nusenda Credit Union a for-profit or member-owned credit union?
Nusenda Credit Union is a not-for-profit, member-owned credit union that returns earnings to its members through better rates and fewer fees.
What nearby transportation or landmark can I use to find Nusenda Credit Union's University Branch?
You can use nearby landmarks like the UNM Facilities Management and the Physical Plant Department to locate Nusenda Credit Union easily on Lomas Blvd NE in Albuquerque.
Are there convenient places to eat near Nusenda Credit Union's University Branch?
Yes, nearby dining options include Golden Pride barbecue and Blake's Lotaburger for quick, tasty meals after your visit.
Where can I find convenient stores or gas stations near Nusenda Credit Union?
Nearby amenities include 7-Eleven and the Alon Gas Station, ideal for quick stops before or after banking at Nusenda Credit Union.
How can I stay connected with Nusenda Credit Union online?
You can follow Nusenda Credit Union on Facebook, Instagram (@nusendacu), Twitter (@nusendacu), or visit their website at https://www.nusenda.org/about/branch-atm-locations/university-branch.