AR
Arun Rajadurai
Oct 20, 2025
the guy who is in tellers counter doesn’t know basics ..don’t go to this branch waste of time
This brach is not a local bank branch. They only work for some financial customer. I know some bank do have different type of branch but I easily can know however according to the bank detail in the pnc site, this bank is a just normal bank branch. Waste time.
I called this branch because I lost my debit card and needed a new one. I spoke to Alex the Branch manager, explained my situation and he told me to stop by and I'll be taken care of. When I arrived he greeted me and introduced me to Helen who would address my situation. Helen was kind and considerate and listened to my situation. Within a very short time I left with my new debit card. Great service PNC West Windsor and thanks again Alex and Helen!
So I have or had 3 PNC locations within 3 miles of my house. Now 1 was closed, 1 does not do in person deposits or withdrawals ( why is it even there) and 1 is full service. I am sorry to say that although I have been banking with PNC for many , many years I think its probably time to change. I want a bank that actually does what banks do; take my deposits and withdrawals.
LB
Liz Bonafide
Jul 17, 2020
Suzanne is the BEST! She's the manager at this branch and goes above and beyond always, especially today. I had a tall order and she helped me execute it swiftly.
My company uses PNC and I pass 3 other branches to go to this one, the employees here are all so pleasant, efficient and never give me a hard time or negative vibes like others I have encountered.
KEEP IT UP WW PNC!