PNC Bank

Reviews

• SN

  Shauna Neely

  Feb 27, 2026
  5.0
  I recently opened a new bank account and I had the most pleasant experience with the branch manager Josephine! She was so warm friendly and helpful during my visit I felt so grateful for her assisting me. She gave me knowledge of so many bank account options and I will absolutely refer my friends network and family to this branch specifically. They were all extremely professional and polite! Thank you again for such a thoughtful and helpful experience!!
• KA

  Katrina jireh Antonio

  Feb 20, 2026
  1.0
  I visited the PNC Bank West New York branch to obtain a cashier’s check for a rent deposit. What should have been a straightforward transaction turned into an unnecessarily difficult experience. The branch manager was condescending, dismissive, and lacked basic customer service professionalism. As a client simply trying to access my own funds, I did not expect to be treated in such a disrespectful manner. Because of this experience, I withdrew my full balance and closed my account the same day. I value professionalism and respect when it comes to handling my finances, and unfortunately, this branch did not meet that standard.
• MA

  Millie Abrigo

  Feb 6, 2026
  5.0
  This PNC bank in West New York, NJ (150 60th St) is my favorite branch. The staff are very professional, courteous and attentive to customers needs. Thank you so much Francheska and Sulma, you guys are amazing! People like you makes banking experience pleasurable and will encourage more customers.
• VL

  Valeria Lopez

  Nov 22, 2025
  5.0
  Banker christopher gave us excellent service he took the time to explain everything and even helped us look into our car deal and gave us really good insight.
• WR

  Wilson Rodriguez

  Sep 26, 2025
  5.0
  As a husband and father, I truly appreciate when someone takes the time to guide my family and me with professionalism, patience, and respect. Christopher Mendoza at the PNC branch in West New York went above and beyond for us. From the start, he treated us with the highest level of professionalism, making sure we understood every step of the process while refinancing our car. What impressed me most was how knowledgeable he is not just about banking, but about making the customer experience feel easy and stress free. He explained everything clearly, never rushed us, and always carried himself with a calm, confident presence. It gave me peace of mind knowing we were working with someone who not only knows his job but truly cares about helping people. Christopher is the kind of banker who makes you feel like more than just another customer. His professionalism, dedication, and genuine character really stand out, and I would highly recommend him to anyone looking for excellent service at PNC.

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