PNC Bank

Reviews

• TR

  Tina Rachubinski

  Jun 27, 2025
  1.0
  Was in this branch this morning-they put my name in the cue for someone to help me with my accounts-As I sat there patiently waiting for 20 mins -as only one person was working-the manager (did not get her name)came flying thru from the back with her laptop in hand -totally ignored me sitting there and slammed her door. Another customer came in and also sat down to wait. Katrina then came out as she was done with her previous customer and advised since I did not have appointment that she was taking the women whom she knew that came after me FIRST!!! I then went back to the teller to advise I was unaware that you need to make an appointment and she said that was not true. I advised the teller well that is what your coworker Katrina just advised!!! Of course at that point I left!!!!! GREAT CUSTOMER SERVICE MERCHANTVILLE-your branch is the absolute WORST -should be able to give you a ZERO STAR!!!!
• HS

  Hala Sharrouf

  Jun 19, 2025
  5.0
  They are incredibly professional and amazing. Especially Katrina, she’s truly wonderful.
• SC

  Stephen Cantando

  Dec 31, 2021
  5.0
  Stopped in last week discuss a few things regarding my accounts. I was able to get all the information I needed quickly and the people I interacted with were extremely polite and thorough.
• BB

  BombaclauteTV

  Apr 15, 2021
  5.0
  Incredible service. I’m a young man trying to start off on the right foot, I felt very confused an a little overwhelmed but after speaking Katrina She made a rather confusing situation much easier for me, so now I have the confidence to conquer the world! I hope PNC recognizes the character she carries!

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