PNC Bank

Reviews

• KC

  kathy cathlickk@aol.com

  Apr 25, 2026
  3.0
  Always a long wait time in drive through, even though, I was the only car there.
• MM

  Michael Milisivana

  Dec 20, 2025
  2.0
  Absolutely the worst customer service! Extremely slow and very unknowledgeable on many aspects! Come on PNC, you can do better!
• JW

  Jennifer Wilson

  Dec 4, 2025
  1.0
  My family does all of its business banking with PNC so I’m not quick to leave a terrible review. However, this branch has terrible customer service. I can’t even call them to speak to anybody because they just let the phone ring for five minutes and never even pick up the phone. The lady in the drive-through, a dark skinned woman with long braided hair, didn’t even bother looking at me, saying hello, asking me if I needed anything else, or saying goodbye. She didn’t even acknowledge me. She just sent back my deposit slip and went about her day. About 5 minutes later I checked and she had deposited the money into the wrong account. Now, if she would have spoken to me, we could have had a conversation about which account to put it into. Instead, I was ignored. For someone working in a strictly customer service based industry, you should have at least a modicum of basic customer service knowledge, such as greeting your customer. And as I am reading through all the reviews here, it seems like I’m not the only one with an issue. There are plenty of banks to choose from and plenty of branches and I am not going to be quick to come back to this one.
• GF

  Gina Finelli

  Jul 14, 2021
  1.0
  Staff is totally inept. Do not use this location. Tried to cash a $200 check against my account which had over $200 in it which I could have done at the ATM only it would not read the check. Went inside and employ did not know how to make that happen! On my way now to another bank to where the check is drawn on to cash the check and also take our business elsewhere.
• LR

  L R

  Jan 11, 2019
  5.0
  Great customer service!!