Went to deposit $10 in dimes and Nichols. The teller would not make the 2 rolls. She needed to count that money anyway. I feel that that little extra customer assistance would have been helpful. Then she told I could go to another counter to make the rolls. Mean while another customer got in front of me. It took about 1 minute to pack the rolls. She is a cashier and that is her job as a customer assistant. I have had 2 bad cashier experiences at this branch. I don't believe the first man is there any longer. I have had good relations with the lady at the desk. Hope this can be clarified to customer assistance. I was not happy with the experiance.
BP
Brian Pawlak
Jul 13, 2024
5.0
Great bank, nice people.
YH
Yuri Hendrik
Sep 19, 2023
1.0
Went to this branch to figure out an issue with my account. The staff were rude and I found myself explaining financial terms to them. Immediately switched to J.P. Morgan Chase after speaking with the PNC employees yesterday. Scary.
MD
Mike DaS
Sep 4, 2023
5.0
They helped me even though I came in towards closing and fully took care of my issue. I was extremely pleased with how the branch banker Kay handled my issue. Very happy with the service.