Business Details
About
BankATMPNC Bank
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
12 reviews
5 stars
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4
- CDChris DetoreNov 16, 20241.0Banking shouldn't be hard - Branches should be especially concerned with treating customers well and meet problems with urgency - Frankly, it's about the only reason I've stayed with PNC as I like having a physical branch I can go to in order to solve issues as they come up quickly. As they (and many others) close branches left and right, the one in Alpha is just about the last one standing in our area. I wanted a new card on Friday because the chip was not working during the week, culminating in my card not working at a 3rd party ATM when I really needed cash. I headed to the branch. Instead of just issuing me a new card (which takes about 5 minutes), they argued with me about the whether I needed a new card, insisted it would work and that all stores want us to tap instead of insert the ship, etc. etc. etc. They insisted I try using the ATM outside and if it worked, then the chip was working and I was wrong. Whatever. Indeed the ATM worked and I got the cash I needed. I was in a rush and couldn't deal with the nonsense inside anymore. Over the weekend, I purposely tried my card at about 5 retailers and it declined every single time. So, my card is still not working and I'm sitting here wondering why it was so flipping difficult to just cut me a new card and send me on my way. Sure, taps work 90% of the time, but I had a problem, I stated the problem which is easy enough to fix) and was met with a near refusal to fix my issue. It's basic stuff, guys. For this and other issues related to my business banking, I've lost trust and faith in PNC and will be moving to other baking options shortly.
- GSGreg StryskyDec 29, 20235.0Love the staff at this branch for my business banking. Moving the office but will continue to use them.
- MKMark KoenenApr 17, 20201.0ATM is often broken, which means I have to pay teller fees. When you stop at this bank, they will call you to sell you other products. They also refused to cash I check I had written someone. This branch is the reason I closed my accounts at PNC.
- TCTimothy CorcoranApr 16, 20201.0You shut down while I was in line at the drive through! Left me stranded with no fuel... I begged for service and the teller shrugged her shoulders and said ohh well... I don't believe how my business isn't worth 5 minutes of PNC time
Frequently Asked Questions About PNC Bank
What are the regular business hours for PNC Bank in Alpha, NJ?
PNC Bank in Alpha, NJ is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does PNC Bank in Alpha offer drive-through services?
Yes, this PNC Bank location offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
What products and services does PNC Bank offer at the Alpha location?
They offer products such as Checking, Savings, Credit Cards, Auto Loans, Home Equity, Mortgage, Investments, and services including instant debit card availability, notary services, cashiers checks, safe deposit boxes, and wire transfers.
How can I schedule an appointment at PNC Bank Alpha branch?
You can schedule an appointment online via PNC's appointment setting URL or use their mobile app available on iOS and Android platforms.
Does PNC Bank in Alpha provide accommodations for customers with disabilities?
Yes, this branch has wheelchair accessible entrances and parking, and is equipped with handicapped access.
Is PNC Bank Alpha branch open on major holidays?
No, the branch is closed on major holidays including July 4th, September 2nd, October 14th, November 11th, November 28th, and December 25th, 2024.
Are there any nearby dining options near PNC Bank Alpha that customers can visit?
Yes, customers can visit nearby restaurants like Krispy Krunchy Chicken, Sharky's Wings & Raw Bar, Eatery 519, Harry's Place, Cheng's Kitchen, or Amore Mio Pizza for meals before or after banking.
What nearby places can customers check out if they need pet services close to PNC Bank Alpha?
Customers with pets can visit nearby Animal Rehabilitation and Fitness or Alpha Veterinary Care for pet services near the bank.
Is there convenient ATM access near PNC Bank Alpha?
Yes, there are nearby ATM locations including other PNC ATMs close to the Alpha branch for quick and convenient cash access.
What community or recreational spots are near PNC Bank Alpha for visitors to explore?
Nearby parks like Alpha Memorial Park and community churches such as Seventh Day Adventist Church or Westbridge Community Church are close by for leisure or community activities.