Liberty First Credit Union

Reviews

• TT

  tvandy93

  Feb 9, 2026
  5.0
  Always a positive experience, even during what are usually frustrating situations. The competitive dividends on their accounts, are great, but what really makes the difference is the people/customer service. Justin at the 84th street branch, recently resolved a(self inflicted) issue with my debit card that was causing headaches for over a month. He was able find the issue, and have a solution in less than a day. You’ll receive a quicker, and much more focused response from Liberty First than you would a larger national bank, or chain bank. They’ve always picked up the phone, and provided a solution that day for any issues. Justin was also able to answer all my questions, and then some about the Liberty+ credit card, after shopping around a bit, it made too much sense to go with them. Rates for loans, and credit cards beat any issuer I’ve found In Lincoln Nebraska by far. I can’t praise the return rates on the kasasa accounts, and Liberty+ enough!
• NF

  Nick Fritts

  Sep 29, 2025
  5.0
  I genuinely wish I had know about this credit union sooner. I have had nothing but bad experiences at Lincone. Went into Liberty First to open a new account and was pleasantly surprised at how helpful they were. Justin Holms positive attitude was refreshing. I was informed of all the ways I could increase my credit, as well as other financially improving options, my previous credit union never bothered to help with. I was used to just dealing with my distain for who I was banking with. Now I wish I had started looking elsewhere sooner.
• TT

  Taylor Tweedie

  Jul 8, 2025
  5.0
  I love my bank! I got my car stolen from me, and it was deemed totaled. One of the auto loan officers was quick to get me approved for a loan:) this made the process to getting a new car that much easier!
• LL

  Landon Larsen

  Feb 13, 2025
  1.0
  Not great service. Not trained well or knowledgeable. Had an issue almost every time I am there. Used to be so good and they have last the customer service side of the business
• JD

  james Dowell

  Sep 24, 2018
  1.0
  In July, Liberty got rid of it’s sister branches. I was not aware of the recent change and showed up with 98.00 quarters 10.00 in nickels 22.00 dimes and numerous pennies. Instead of helping me with the coinage. They sent me on my way. Way to support disabled veterans.... True customers service.