At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
First time at this branch or Truist in general. Arrived around 3 on a Friday the day after a holiday. They had a long line inside and the Banker was with another client. Once Dawn was done with that client we asked if she was available to open a Business Checking account. She was super nice and professional. She was able to help us as a walk in. Answered all of our questions and we were done relatively quickly. We'll adjust this review as needed but so far we are very happy
SN
Shon Nelson
Dec 4, 2025
5.0
Amazing branch! Very business friendly highly recommended
JP
Jonathan Pierce
Jun 6, 2025
5.0
I love the Zebulon location. The folks there are always friendly, helpful and prompt. Not always so at other branches.
AS
Andrew M. Roy Sr
Jul 7, 2023
3.0
Disorganized and understaffed for a payday Friday... overheard the drive-through teller say to the only teller at the walk up that they had no change.
This is a small town bank and it is not my favorite one to go to.
DP
DREW Phillips
Aug 15, 2019
5.0
Love this location! Even though they are busy, they are so helpful!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.