Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
38 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
4
1 star
13
- KBKarol Brown-ShoffnerDec 31, 20255.0The lines were not long at the time I was there. There are two ATM Drive Thru lines! This a great, because Baby it's cold outside!
- JSjaime shiverDec 30, 20251.0I had an issue with a mobile deposit and called the Truist 800 number for assistance. They told me to contact my local branch, which I did. Unfortunately, the branch representative didn’t ask me any questions or gather any information about the issue. Instead, she suggested I make an appointment to come into the branch so we could call the same 800 number together. I don’t understand the purpose of that. If there was nothing she could do to help or even attempt to look into the issue, why waste my time coming in just to make a phone call I’m fully capable of making myself? I expected at least some effort to assist or explain the limitation.
- DCDenise CarrilloSep 9, 20255.0Dean was the kindest person at the bank! 10/10
- CSConnor SillSep 8, 20255.0Dean was super helpful!
- JVJ VelezApr 1, 20193.0Love this bank overall but this particular branch has fallen with customer service. Usually are waiting too long (minimum 25 minutes) with minimal staff, single person assist with customers needs. Managment is usually locked in their offices.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.