They obviously don't care about their customers safety. They had the audacity to tell me not to wear my blade on my belt inside. When less than a month ago 3 YN's tried to rob me outside at the ATM. I respectfully leave my forms of self defense, but to not have an armed security guard present and require people be unarmed when leaving with any form of monetary allotment is reckless endangerment to the customers. Especially in today's social environment.
SM
Stacy Miller
Dec 4, 2022
5.0
I recently had some fraudulent activity going on with my checking account and I will say initially I was extremely upset with how I was handled by customer service in the recovery department. I was put on hold numerous times because after long wait times, my call would get dropped. Needless to say, once my account finally got a hold on it, I went to my local branch with huge concerns because my balance was literally $0! I was so upset and I said to myself that I may have to find another bank if this doesn't get resolved quickly and with some compassion unlike what I had experienced with customer service on the phone the day before. The young lady that represents PNC Statesville, Kalan is an absolute angel. She cares so much about her customers and has a genuine concern when this type situation occurs. She is also very smart and knowledgeable about her job and I know this young lady has a wonderful future helping people. PNC could not have gotten luckier by having her represent them here in Statesville NC. I personally want to let everyone know she is the main reason I will continue to bank with PNC after this situation I am experiencing. Thank you Kalan for all you do for me and all of your PNC customers! You are the absolute best!!
SC
Shannon Carico
Aug 9, 2022
5.0
The people care about each person I have been a member for over 20 years they have served us and now they serve us in our new business not just on our home or our normal finances. They do a wonderful job and strive to keep you happy! I love doing business with people not just machines!!
DC
Drameco Corbett
Dec 1, 2021
1.0
I have been banking with PNC for a while now and I never have any issues at any other location but this one. Every time I visit this location 3x there’s a problem. The staff isn’t very friendly or welcoming!! Very rude and disrespectful!! Staff needs to work on there customer service skills. Don’t even waste your time go to another location
What are the standard operating hours of PNC Bank in Statesville?
PNC Bank in Statesville is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does the PNC Bank branch in Statesville have a drive-through service?
Yes, the PNC Bank Statesville branch offers drive-through services during its regular business hours, Monday to Friday, 9:00 AM to 5:00 PM.
What banking products and services does PNC Bank offer at the Statesville location?
PNC Bank offers a variety of products and services including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, investments, ATM access, notary services, safe deposit boxes, and loan specialists.
Where is PNC Bank located in Statesville, NC?
PNC Bank is located at 212 E Broad St, Statesville, NC 28677, United States.
How can customers schedule an appointment at PNC Bank Statesville?
Customers can schedule appointments online through PNC Bank's appointment setting page or use their mobile app to schedule.
Is PNC Bank in Statesville accessible for people with disabilities?
Yes, this PNC Bank branch has wheelchair accessible entrances and parking, and it provides handicapped access.
Are there any nearby banks to PNC Bank in Statesville for additional financial services?
Yes, nearby banks include First Citizens Bank and Wells Fargo ATM, which can provide additional financial services if needed.
What nearby dining options are available around PNC Bank in Statesville?
Customers can enjoy dining nearby at Pizza Box, a local restaurant close to the PNC Bank branch.
Are there any local shops or markets near PNC Bank where customers can shop or get groceries?
Yes, Parker's Market is nearby, offering a farmers market, grocery store items, and desserts.
What local services can PNC Bank customers find near the branch for convenience?
Nearby services include automotive repair at Hughes Garage and Myers Tire & Auto Center, as well as legal assistance at Law Offices of Robert H. Gourley, Jr. and financial advising at ACE Cash Express.