Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
15 reviews
5 stars
7
4 stars0
3 stars0
2 stars
1
1 star
7
- TPTroy PickensDec 30, 20255.0Nice small, friendly and efficient bank branch.
- KKKayaNov 12, 20255.0Debi was super helpful and friendly even after I watched her get wrongfully fussed out by a customer and she maintained decorum the whole time despite their rude treatment of her as she upheld her company’s policy.
- NMNicholas MillerOct 2, 20251.0Not this place but truist in general is so terrible how can you make someone wait over 2 weeks for a card is trash I'm late on rent and power bill now if they say on the app we are slow and are not a good bank I definitely would live to go somewhere else where they actually move to get people a debit card this is absurd 60$ in late fees and I have to pay it not these slow people I'm switching ASAP
- ECElaine CareyOct 25, 20211.0Last year, just after the pandemic hit and small businesses needed help to keep afloat, I asked BB&T for one of the gov't programs. I've been a loyal BB&T customer for over 25yrs, bought a car and financed with BB&T, bought a motorcycle, signed up for a HELOC for repairs on my house and of course, a savings and checking account. I've always ran my business through my checking account without any issues until the day I called and asked for help. I was told I couldn't get it because I didn't have a 'Business' account, even though I was running ALL of my money through my checking account. This was on a Friday morning. I even called the head office in Wilson to speak with someone above the pay grade of the local bank. I got the same message. So, I called First Bank and created a checking, savings, and a business account and hopped into my vehicle, drove to BB&T and told them I want a cashiers check for the money in my checking and savings accounts. I then went straight to First Bank to deposit. This was just before 5pm. The following Monday, the lady I spoke with on Friday called me that morning to tell me they changed their minds about the business programs and was offering help. TOO LATE! I already took my money out of your BANK! They wouldn't let me put it back into my account since earlier that morning, it was totally closed. Yeah, thank you for nothing the last 25+ years!! I may move my HELOC over to First Bank as well. By the way, First Bank people have been so nice!!
- BWBarry WalzApr 12, 20191.0been trying for 3 days to reach the bank by phone. It is quite possibly the worst phone service ever any where!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.