Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
12 reviews
5 stars
5
4 stars
1
3 stars0
2 stars0
1 star
6
- LDLionel Dube2 days ago1.0Went there on Jan 12 2026 to get a document notarized. Not 1customer in the bank, only 1 employee, a man behind the counter. He started to do the notary and then asked me, are you a customer of Truist? I said no, he said he would not do it and said go somewhere else. I told him, he had done notary work before for my twice. He said, he shouldn't have and I should go somewhere else. Can anybody guess if I will ever open up an account with Truist the rest of my life? NOPE
- SSS StromMar 25, 20221.0My husband and I moved here from Colorado in February. On Feb 22,2022 we opened a checking and savings account with this bank. To date (March 25) we have yet to receive our debit cards! So if you want customer service I suggest you find another bank to serve your needs. This bank is not interested in customer service.
- CBChris BrittOct 29, 20171.0Don't really care for the chain. The people here are nice. But policy prevents them from being helpful most of the time. Simple accounts cost. Check cashing costs. Even with a paid account in some cases. First Bank is a much better option.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.