Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
16 reviews
5 stars
5
4 stars
2
3 stars
1
2 stars0
1 star
8
- VCVickie CanadaNov 29, 20254.0The cashier was helpful & friendly.
- KHKen HayesSep 9, 20251.0I signed up for an account, I never received any information such as routing numbers or account numbers. I deposited $100 to open the account and never received any information while trying to open my online banking. I had to call three times and I went to the branch three times to try to get information. I ended up waiting till they sent me my debit card I removed the hundred dollars and called to close the account and they still wouldn’t close the account. They said the hundred dollars is pending that I had taken out so I have to call back in three or four days. I told him that I would leave the account just sitting because I’ve talked to you so many times and you’ve done nothing. If there was a zero star rating, I would’ve left that I would not recommend the bank to anybody. I tried closing my account four times and they would not let me do it.
- WTWayne ThompsonMar 7, 20241.0They froze my account because I had more than 10K, so the fraud ppl told me. Still trying to get my money. do not trust this bank. Unfortunately I cannot leave 0 stars. edit: Update, I opened a MM account online which flagged my account and for some reason deemed it to be fraud. Still fighting for my money. No outside transactions were done in doing this...
- KCKimberly ClayFeb 10, 20231.0Slow, slow, slow!! Oh, and rude too.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.