PNC Bank has no loyalty to customers. I put in a claim for an item I bought on-line and never received, and after "months" of "constantly" asking them to do something, they finally investigated my claim. The result: The company who ripped me off says that they did not rip me off. PNC's response: OK. We believe you over our customer. Case Closed! I NO LONGER bank at PNC!
MN
Mart Neil
May 17, 2021
1.0
I am having a terrible experience with PNC Bank on Church Street in Rocky Mount NC. In 2008 my father paid off a $5,000 loan off his Nissan Frontier pickup truck. He have been trying for months to get the lien removed so he can transfer it to me. I have gone to the DMV three times and was told on the last occasion two weeks ago that there is a section that PNC Bank needs to sign so DMV can remove the lien from their system and have it transferred to me. I FedEx the form to PNC Bank after speaking with a loan officer who told me that she would take care of it. It's been more than a week and still nothing from her. I have called and left messages for her and still not a single call back. At this point am driving the truck with a dead tag because I am unable to get proper tag because PNC Bank is fail to remove the lien. I refuse to mention the loan officer name in this post but I am extremely disappointed with this Bank and the way they treat their customers. Maybe they want me to go to jail for driving on a dead tag. I am writing this review out of frustration. Please PNC Bank please remove the damn lien from this truck so I can drive legally. Wish I could give your bank zero stars instead of 1.
What are the operating hours of PNC Bank in Rocky Mount?
PNC Bank in Rocky Mount is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Where is PNC Bank located in Rocky Mount?
PNC Bank is located at 131 N Church St, Rocky Mount, NC 27804.
What services does PNC Bank offer at the North Church Street location?
Services include instant debit card availability, change orders, ATM access, medallion and notary services by appointment, cashier’s checks, safe deposit boxes, wire transfers, handicapped access, loan specialists, and cash non-customer checks.
Can I schedule an appointment with PNC Bank online?
Yes, you can schedule an appointment online through their appointment setting link available on their website.
Which financial products are available at PNC Bank Rocky Mount branch?
The branch offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investments.
Is PNC Bank Rocky Mount accessible for wheelchair users?
Yes, the bank has wheelchair accessible entrances and parking, and offers handicapped access services.
What nearby banks can I visit around PNC Bank Rocky Mount?
Nearby banks include Rbc Centura and Southern Bank - Rocky Mount - Main, giving customers additional options for banking services close by.
Are there nearby places to relax or dine after visiting PNC Bank?
Yes, customers can visit Blue Rose Cocktail Lounge or Platinum Lounge nearby for a bar or cocktail experience.
What nearby local stores can I explore around PNC Bank?
Nearby stores include Footwerks, a shoe and clothing store, Viverette Furniture, and Exotic Life Boutique for women's clothing and other supplies.
What points of interest are near PNC Bank that customers might want to visit?
Customers may enjoy visiting the First Presbyterian Church Rocky Mount or Rocky Mount City Lake and Park, both nearby landmarks offering cultural and outdoor activities.