Unprofessional and rude, the teller Terica with the knotty ponytail needs to be terminated immediately. I will be following up with a complaint.
MA
Mardee Adams
Sep 4, 2023
1.0
Was there on last Friday. My friend and I are white. We were discriminated against. We had to wait over an hour and then we're told they wouldn't help us with the or. The staff were all black. They were rude. Goofing off and made us wait and then refused to help. We aren't prejudiced. We take people by their actions not their skin color. Shame on this staff and corporate allowing this. Planning to complaining to corporate and go as high in corporate to get this resolved. Would give 0 stars if possible. Shame on this staff
AB
A B
Sep 13, 2021
2.0
PNC not like it used to be. Not personal at all. Make an appt, text a number, wait for a prompt, wait for an email...was told you could've called customer service". HA! I had and waited and waited for some one to answer and it never happened. Is it more important to steer away you customers of MANY years just because you are afraid to handle a minor task in real person? When you go in these banks, it's like walking into a funeral parlor. Even the tellers are non-professional. Everyone has become a number. Walking away a dollar at the time!
KS
Kim Shearin
Jan 4, 2021
1.0
I love PNC and usually am more than happy with their services ~ however today I fear I have been the subject of discrimination. I am an almost 60 year old caucasian female. I am absolutely certain that the color of my skin was a determining factor in the treatment I received this morning. I left the branch in tears. SHAME on you!
I see people, not skin color, you should try to do the same.
DS
Danny Stark
Dec 12, 2012
5.0
Awesome help here from staff and branch manager Mrs Miller is a great person to talk to if u need anything pnc related. I'll always come back and spread the word!
What are the regular branch hours for PNC Bank in Rocky Mount, NC?
PNC Bank in Rocky Mount is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Does PNC Bank offer drive-through services at the Rocky Mount location?
Yes, the Rocky Mount branch offers drive-through services during regular branch hours: Monday to Friday 9:00 AM to 5:00 PM and Saturday 9:00 AM to 1:00 PM.
Can I schedule an appointment for banking services at PNC Bank?
Yes, you can schedule an appointment through their app or online at the PNC appointment setting URL provided.
What banking products are available at PNC Bank in Rocky Mount?
PNC Bank offers checking, savings, credit cards, auto loans, home equity, mortgage, investments, and online banking with bill pay services.
What specialized services does PNC Bank provide at this location?
The branch offers instant debit card availability, change orders, ATM access, notary services by appointment, cashier's check, safe deposit boxes, wire transfers, and more with handicapped access.
How can nearby pharmacies like Ward Specialty Pharmacy and Rite Aid be useful for PNC Bank customers?
Customers can conveniently visit nearby pharmacies like Ward Specialty Pharmacy and Rite Aid to fill prescriptions or purchase health supplies before or after their banking visit.
What convenience stores and gas stations are close to PNC Bank for a quick stop?
Convenience stores and gas stations nearby include Kangaroo Express, BP America, Circle K, and Harris Teeter Fuel Center, useful for customers who need fuel or groceries during their visit.
Are there any financial services or ATM options near the PNC Bank location?
Yes, nearby there are other financial service points including another PNC ATM, Bitcoin Depot | Bitcoin ATM, LibertyX Bitcoin ATM, Coinme, and Coinstar for various ATM and currency exchange needs.
What is the address and contact phone number for PNC Bank in Rocky Mount?
PNC Bank is located at 3600 Sunset Ave, Rocky Mount, NC 27804. You can reach them by phone at +1 252-454-3652.
Since when has PNC Bank been established and what is their motto?
PNC Bank has been established since 1865, with the motto: 'We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865'.