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First National Bank

3.8
(9 reviews)

Business Details

2001 Fairview Rd, Raleigh, NC
27608, United States
(919) 645-0350
https://locations.fnb-online.com/nc/raleigh/2001-fairview-rd

About

BankMortgage LenderSavings BankATMOnline BankingFirst National Bank
First National Bank (FNB) Raleigh Five Points provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Raleigh Five Points location today.

Location

First National Bank
2001 Fairview Rd, Raleigh, NC
27608, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM

Reviews

3.8
9 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
2
  • JB
    Jessica Bales
    Nov 12, 2025
    1.0
    If I could give negative stars I would. This is hands down the WORST customer service I've ever gotten from FNB multiple times. I have called about 8 times to schedule a phone appointment with Michelle or Carol to discuss my accounts... they literally never call. I even have called other managers from other branches to see what is going on and they've left notes to have michelle or carol call me back... which I've never heard back. I've started to look for other banks because the customer service has been absolute garbage. They say the branch that opened your account is the one you're supposed to talk to, but they literally NEVER call you back. I will be leaving FNB specifically because of Michelle Winters and Carol (unsure of her last name).
  • YS
    yong shi
    Apr 16, 2025
    5.0
    Bryan is very good
  • BS
    Brad Stancil
    Jun 12, 2024
    2.0
    The worst experience.This used to be Union Bank but First National bought them out. Long hold on my check that I deposited from my own business account from another bank. Late on all my bills and my children's childcare payments. I was told I altered my signature card and they threaten to close my account unless I signed it the way they wanted it signed. Went to Providence Bank instead no problems the way I sign the card there. The good is the people that are the tellers there. Bryce was real helpful at this location and all the tellers I used were really great folks.
  • WH
    Wesley Harris
    Nov 20, 2023
    5.0
    Great customer service
  • KA
    Ken Austin
    Aug 1, 2022
    5.0
    Excellent Service. Mary was very helpful. Will try and keep this location as my primary branch.

Frequently Asked Questions About First National Bank

What services does First National Bank provide?

First National Bank offers commercial banking, consumer banking, wealth management services, and advanced online and mobile banking solutions.

What are the regular business hours for First National Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.

Brand Certified Facts from First National Bank

This information is certified by First National Bank and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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