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First National Bank (FNB) Raleigh Downtown provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Raleigh Downtown location today.
My debit card had fraud on it so it was canceled. I had to pay $50 for a new one (expedited) that I never received. So, I started using my savings account card. Come to find out, they charge you (and don't inform you until the end of the month) $15 per transaction over the allowed amount. THIS BANK HAS CHARGED ME $1800 in service charges. When alerted, the manager didn't even call me back to discuss, instead, I had to call the bank 3 times to get someone to speak with me about it.
Talk about predatory and penalizing. Is this any way to treat someone? You took $1800 from me for using my savings account too much, while not shipping the expedited card to me that would have resolved this. Yes, I am sure it is in a small print somewhere, and yes, I am sure that this is absolutely unacceptable to take $1800 from me on the last day of the month when I have bills to pay, and not even have the decency to call me.
DS
Donnesha Stanford
Sep 13, 2023
1.0
rude
OA
Office Assistant
Jun 14, 2019
5.0
Recently moved to Raleigh and had to obtain a new bank card. Called, answer on the second ring. Walked over, immediately attended to. All questions answered, problems resolved, and even received some tips on local places of interest (as a recent transplant). Lisa and company are fantastic. 10/10
EQ
Edna Quintana
Jan 4, 2018
1.0
I am calling the Downtown Office on Fayettevile St. And they ring many times and no one answers.
Frequently Asked Questions About First National Bank
What types of banking services does First National Bank offer at the Raleigh Downtown location?
First National Bank offers a full range of commercial banking, consumer banking, and wealth management services, along with industry-leading online and mobile banking solutions.
What are the regular business hours of First National Bank at 501 Fayetteville St. in Raleigh?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the drive-through service at First National Bank available on holidays?
The drive-through is closed on major holidays including November 11, November 27, December 25, January 1, and January 19.
Where is First National Bank located in Raleigh, NC?
The bank is located at 501 Fayetteville St., Suite 150, Raleigh, NC 27601, USA.
What is the contact phone number for First National Bank at the Raleigh Downtown location?
You can reach the bank at +1 919-235-0830.
How can I learn more about First National Bank's professional network or corporate updates?
You can visit their LinkedIn page at https://www.linkedin.com/company/f-n-b--corporation/.
Which nearby legal services can I find close to First National Bank at 501 Fayetteville St.?
Nearby legal services include Marshall, Gerstein & Borun LLP and David Intellectual Property; these could be convenient if you need legal advice before or after your banking visit.
Are there any nearby real estate agencies near the First National Bank that customers might visit?
Yes, customers can find several real estate agents nearby including Dominion Realty Partners, Jackie Tingen, NC Realtor, Jameelah Jordan -Triangle Living & Real Estate, and The Residential Advantage Inc.
What IT and technology service companies are located near First National Bank?
Nearby IT and technology companies include Revsoft Global, XceedIT, SureFiz, and ComTech, ideal for customers who may need tech services or advice.
Are there any businesses nearby that offer home improvement or cleaning services?
Yes, customers can visit Clean Slate Junk Removal Service for junk removal, Mr Rogers Hardwood Flooring for flooring, and Air Works Heating & Air for HVAC services near First National Bank.
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