Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
36 reviews
5 stars
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1
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1 star
26
- CGC. G.G.Sep 19, 20241.0When I walked in, the lady in the counter didn’t say anything. She wasn’t helping anyone either. But a few seconds later another person walked in and she said “Welcome to Truist, how are you?” And when the lady didn’t hear her, she repeated herself. I just feel that’s rude to not greet one person but go out of your way to greet the next. This is also my first time at this location. And this happens as of 11:16am as I’m still standing here typing this.
- DPDan PascaleNov 3, 20231.0Absolutely the WORST managed branch I've ever been to. Just waited in line for 45 minutes inside the branch and not one customer was helped. I gave up and left. Apparently one member of the staff was "on lunch" and the other one was tied up with something at her computer. No one else in the building. They are notoriously slow here, I recommend against ever going to this location.
- NLN LSep 8, 20221.0Absolutely awful service. A man with blonde hair at the front desk was extremely rude to my mother when she wasn’t doing anything wrong (just trying to get a cashiers check). We had to go to another truist just to get the check because he refused to give it to her for absolutely no reason. Thankfully the truist on falls of neuse had way better service. There is a reason this place does not have great reviews. We will be switching banks after this occurrence and my mother has been banking with you guys for around 20 years (BB&T). If he would of spoken in a kind manner things would have been different, but he was snippy, disrespectful, and dismissive! He was even rude to the person before my mother in line. It is not okay to take bad moods out on loyal customers.
- BHBackwoods Fishing and HuntingOct 26, 20181.0If I had the opportunity to give 0 stars I would. I would not let my dog bank with suntrust is honestly how i feel about this bank branch. I have been working with suntrust for over 15 years.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.