Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
101 reviews
5 stars
14
4 stars
5
3 stars
2
2 stars
2
1 star
78
- DTDanny ThompsonDec 1, 20255.0Great staff and well guarded.
- KWKaye WinnNov 25, 20251.0This location sucks! Nobody answers the phone
- SSStephanie SantiagoNov 5, 20255.0I almost didn’t come because of the reviews, but I’m glad I did. They were open about 5 minutes before 9am. I was greeted with smiles from the moment I walked in, to the moment I left. MeMe was kind and patient during my visit.
- TWTalia WhitfieldAug 13, 20251.0I can see why theyre a 1 star. Went to cash a check from my EMPLOYER and the teller acted as if I wrote the check to myself. I could hear her talking about me to the other teller saying she doesnt know if she should cash it and the other teller looks back to asses if I could have actually obtained the check that was a measely 600 dollars for TWO days I worked. Brooke was her name. Steer clear of her and her nasty attitude.
- AJAngie JohnsonAug 8, 20255.0Jaqueline Rodriguez was very professional. She was dealing with a miffed customer because the customer was aggravated by the online call center in Nebraska, or somewhere like that, before the customer decided to just go to the local branch. Jaqueline stayed true to her professional demeanor and gave excellent customer service with kindness and a smile. She also discovered the Nebraska problem and fixed it. Also, people, sometimes employees are dealing with poor upper management operations. These poor operations are not the fault of the employees. They stress with it everyday too so we should just take a breath and cooperate with them so they can do their job despite “out of their hands problems” that arise. Jaqueline you are shinning beacon to your branch. Thank you so much, Angela J. Btw, I’m that customer!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.