5 employees not doing anything, 1 greeter and youll still wait 30 min, this place is unbelievably poorly ran.
MM
Marc Mailand
Aug 2, 2025
1.0
PNC is behind the times and deserves to go out of business.
Their online account services are archaic. It is nearly impossible to get ahold of someone on the phone via thier automated phone system (I was placed on hold for 10 minutes with no hold music completely unaware of what was happening until I finally hung up). And when I went in the branch to close my business account, they couldn't close it because I didn't have a perfect balance of zero. I couldn't withdraw the money and then close it because the account needed a day to process the withdrawal. They also couldn't close my credit cards associated with the account. I had to do it myself by phone. At this point what is the point of having an inperson branch? It's useless.
If you are considering opening an account with PNC don't. They don't do anything well in banking.
HJ
Hunter J
Mar 27, 2023
1.0
Horrible Bank - although I’m not sure they even deserve to call themselves a ‘bank.’
I have gone 3 times in past few weeks to withdraw cash, staying below IRS red flag limits. Each time, PNC has come up with crazy reasons why they must limit my withdraws to some arbitrary number. Most recently, they blamed the SVB shut down for not having my cash. What does some bank on the Pacific coast have to do with my PNC checking account?
I have gone during the week and weekends, at different times of days, and it’s always the same thing. PNC has NEVER allowed me to withdraw the cash from my checking account that I want to withdraw.
BEWARE: PNC Bank will not allow you to withdraw the cash you want from your checking account. The teller will control what you withdraw. You do not have immediate access to your checking.
Chase Bank down the street does not have these issues. I recommend Chase Bank. Chase Bank will allow you to have your own money.
GR
Glynn Rodean
Jul 8, 2022
5.0
Beverly is a top notch professional and has the most sincere kindness I’ve met in a long time. Everyone seems to know her and say hello. The trip here is longer than the Wake Forest branch but making this stop a definite new priority! I’m opening an account here because of how incredible the human experience! Thanks Beverly 👍
What are the regular business hours for PNC Bank at 14400 Falls Of Neuse Rd, Raleigh?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does PNC Bank offer drive-through services?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
What financial products does PNC Bank offer at this location?
Services include checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
Does PNC Bank provide any specialized banking services?
Yes, specialized services include instant debit card availability, notary, cashier's check, safe deposit box, wire transfers, and loans specialist support.
Is the PNC Bank branch at Wakefield wheelchair accessible?
Yes, this branch has wheelchair accessible entrances and parking.
Can I schedule an appointment online for banking services at this PNC Bank location?
Yes, you can schedule appointments online via PNC's appointment setting page or the Schedule app link.
Are there other banks near PNC Bank at 14400 Falls Of Neuse Rd, Raleigh?
Nearby banks include First Citizens Bank, Wells Fargo Bank, Bank of America, and another PNC ATM location, which may provide additional ATM or banking options.
What dining options are near PNC Bank for a quick meal before or after banking?
Nearby dining includes Jersey Mike's Subs, Papa John's Pizza, Wendy's, Casa Cubana Restaurant & Rum Bar, Casa Restaurant & Rum Bar, and DICKYS BARBECUE PIT, offering a variety of fast food, pizza, Cuban cuisine, and barbecue.
Are there any fitness or wellness centers near PNC Bank at this location?
Yes, Goldfish Swim School offers swimming instruction and fitness activities nearby.
What nearby services can help with financial advising or accounting close to PNC Bank?
Anchored Success Accounting & Management Services, LLC and Tax Pros provide accounting and tax services; J&L Risk Mgmt Consultants offers financial advising near the PNC Bank branch.