Two stars for the polite new employees, just starting out wanting to make a good impression. This review is not a reflection on them, they did the best they could within their confines.
While looking for a better bank, we decided to give PNC a try and moved our money to this bank from one across the street, where we were tired of the predatory practices, next to no interest on savings and the ever changing rules on accounts. We tried PNC to find out it's no better. We also noticed that after a 3 month period they started to deduct a $10,00 per month service fee. For those needing to call in, good luck being able to speak to a human being, if able to speak to a human, you will probably be transferred at least twice before speaking to anyone with the authority and information to do anything. Be prepared to spend at least 25 minutes on the phone. If you get tired of the shenanigans, service fees etc, and go in to close your account in person make sure you make an appointment.... : /
If we find a decent local bank we'll post back...
JJ
JBD
Nov 24, 2018
5.0
ladies at drive-thru are super friendly, helpful...Saturday morning hours nice
NO
Nancy L O'Neal
May 30, 2017
1.0
incredibly awful customer service, whether in person or by phone. Multiple visits and problems. Don't do business with this bank, at least with this branch or with the mortgage division. We submitted paperwork to have direct mortgage payments made, verified the correctness with staff at the branch, and still received dunning notices and daily harassing phone calls-- all due to a problem within their system. Finally had to pay off the mortgage to resolve the problem, and even after that, received more dunning notices and for several weeks. Branch staff had no significant ability to help with this problem.
On another occasion, waited to deposit a check at the same branch, only to be directed to, then ignored by, senior staff who were training a new window employee, no other customers waiting. Finally just walked out.
What are the regular banking hours at PNC Bank on Six Forks Rd?
PNC Bank on Six Forks Rd is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does the PNC Bank branch at 8809 Six Forks Rd have a drive-through?
Yes, this PNC Bank location offers drive-through services Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM.
Is wheelchair access available at this PNC Bank branch?
Yes, the PNC Bank at 8809 Six Forks Rd offers wheelchair accessible entrance and parking for customer convenience.
What products and services can I expect at the PNC Bank Six Forks location?
This PNC Bank branch provides services including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, investments, instant debit card availability, notary services, cashier’s checks, safe deposit boxes, wire transfers, and loan specialists.
How can I schedule an appointment at the PNC Bank Six Forks branch?
You can schedule an appointment through their online reservation system at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc04000958.
What mobile banking apps are available for PNC Bank customers?
PNC Bank offers mobile banking apps available for download on iOS via the Apple App Store and on Android via the Google Play Store.
What nearby places can I visit in the area around PNC Bank Six Forks?
Nearby you can visit GNC Live Well for vitamins and supplements, Keith Lloyd Designs, Inc. for interior design services, and several other businesses including salons like SuperCuts and Sharkey's Cuts for Kids, as well as dining options like Hardee's and Taco Bell.
Are there other financial service providers near PNC Bank at Six Forks?
Yes, nearby financial services include Chase Bank, Wells Fargo Advisors, Fifth Third Bank & ATM, Bank of America Financial Center, and Coinme for currency exchange and ATMs.
What dining options are available near the PNC Bank branch?
You can enjoy meals at several nearby restaurants such as Hardee's, Taco Bell, Zest Cafe and Home Art, and Ni Asian Kitchen, which offer a variety of fast food, American, and Asian cuisine.
Is PNC Bank Six Forks accessible for customers with pets or families with children?
While PNC Bank itself is a financial institution, nearby amenities include pet services like Meow Meow and PetSmart, as well as children-focused facilities such as Aqua-Tots Swim Schools and PM Pediatric WakeMed Children’s Urgent Care, making the area convenient for families and pet owners.