PNC Bank

2.8
24 reviews
PNC Bank Logo. Brilliantly Boring Since 1865

About

BankATM
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

PNC Bank
8809 Six Forks Rd, Raleigh, NC
27615, United States

Hours

Reviews

2.8
24 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
3
1 star
11
  • RK
    Russ Keller
    Feb 4, 2021
    2.0
    Two stars for the polite new employees, just starting out wanting to make a good impression. This review is not a reflection on them, they did the best they could within their confines. While looking for a better bank, we decided to give PNC a try and moved our money to this bank from one across the street, where we were tired of the predatory practices, next to no interest on savings and the ever changing rules on accounts. We tried PNC to find out it's no better. We also noticed that after a 3 month period they started to deduct a $10,00 per month service fee. For those needing to call in, good luck being able to speak to a human being, if able to speak to a human, you will probably be transferred at least twice before speaking to anyone with the authority and information to do anything. Be prepared to spend at least 25 minutes on the phone. If you get tired of the shenanigans, service fees etc, and go in to close your account in person make sure you make an appointment.... : / If we find a decent local bank we'll post back...
  • JJ
    JBD
    Nov 24, 2018
    5.0
    ladies at drive-thru are super friendly, helpful...Saturday morning hours nice
  • NO
    Nancy L O'Neal
    May 30, 2017
    1.0
    incredibly awful customer service, whether in person or by phone. Multiple visits and problems. Don't do business with this bank, at least with this branch or with the mortgage division. We submitted paperwork to have direct mortgage payments made, verified the correctness with staff at the branch, and still received dunning notices and daily harassing phone calls-- all due to a problem within their system. Finally had to pay off the mortgage to resolve the problem, and even after that, received more dunning notices and for several weeks. Branch staff had no significant ability to help with this problem. On another occasion, waited to deposit a check at the same branch, only to be directed to, then ignored by, senior staff who were training a new window employee, no other customers waiting. Finally just walked out.

Frequently Asked Questions About PNC Bank

What are the regular banking hours at PNC Bank on Six Forks Rd?

PNC Bank on Six Forks Rd is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Does the PNC Bank branch at 8809 Six Forks Rd have a drive-through?

Yes, this PNC Bank location offers drive-through services Monday to Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM.