I needed to set up a bank account for a local student organization and I had a very helpful experience overall. For me, the customer service was wonderful, and their employees were willing to assist me with consistent communication and patience. I had a lot of concerns going into this since my understanding of these procedures is pretty lackluster, but the staff helped me set up a bank account efficiently while kindly addressing my concerns.
KT
Kyra Thomas
Aug 29, 2024
1.0
Worst customer service ever - told me I was taking too long (I had been there for approximately one minute with no one waiting when I began, and then only one other woman coming eventually), and then when I politely said I was all good and didn’t need any help after he came up to me and started berating me, he scoffed and starting quite literally speaking about me with the customer that had walked up while I was right there. He then made a snide remark at me while I was leaving after the machine didn’t work. Great start to my morning.
VS
Victoria S
Apr 11, 2023
1.0
Least helpful bank I’ve ever encountered. Logged me out of online banking despite using the correct password and the new temporary password they sent to me doesn’t work either.
SA
Souad Arnaout
Nov 4, 2021
1.0
If I could give no stars I would. Total nightmare and they are creative to be a nightmare.
MD
Mr. Duckles
Mar 31, 2021
5.0
I love this Branch and how convenient it is. The staff is wonderful and always willing to assist for anything I need! They have recently changed the staff and they are all so nice and helpful. If I remember their names are Monse , Rhea and the gentleman Marcel! Love PNC! You all rock!
What are the operating hours of PNC Bank at North Carolina State University?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is the PNC Bank branch located on the North Carolina State University campus?
The branch is located at 2610 Cates Ave, inside the Talley Student Union, Raleigh, NC 27606.
Does PNC Bank offer appointments for banking services?
Yes, customers can schedule appointments using the online scheduling link provided by PNC Bank.
What types of financial products does PNC Bank offer at this location?
They offer checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments.
What services are available at this PNC Bank branch?
Services include ATM access, Medallion and Notary services by appointment, cashier’s checks, wire transfers, and loan specialists.
Is the PNC Bank branch accessible for customers with disabilities?
Yes, it has a wheelchair accessible entrance and parking, with onsite services available.
What nearby dining options are available around PNC Bank at NC State University?
Nearby dining options include Jason's Deli, 1887 Bistro (barbecue), Starbucks, Port City Java (cafe), Howling Cow (ice cream and fast food), and Tuffy’s Diner (American restaurant).
What campus facilities are near the PNC Bank branch at Talley Student Union?
Nearby facilities include Talley Student Union itself, NCSU Talley Grand Ballroom, Talley Market convenience store, NC State Live theater/concert venue, and Reynolds Coliseum sports arena.
Are there nearby educational or student services near PNC Bank at NC State?
Yes, nearby are the LGBTQ Pride Center, North Carolina State University Multicultural Student Affairs, The Princeton Review tutoring center, NC State Health and Exercise Studies, and community organizations like Cru.
How can customers easily find PNC Bank via public transportation or nearby landmarks at NC State University?
PNC Bank is located inside the Talley Student Union on Cates Ave, a central campus building near popular spots like NC State Stores bookstore and Jason's Deli, which makes it easy to identify and access.