First Capital Bank is a community bank with an emphasis on special attention to our customers. We will always try to recognize you and give you friendly, fast and quality service.
Whether you are an existing customer or visiting our bank for the first time, we are pleased to offer you a complete choice of banking products and services for your personal and business needs.
We are a ‘hometown’ community bank. We truly value our local ownership, management and community corporate citizenship. First Capital Bank’s directors, stockholders and employees all have deep roots in the communities we serve. We invite you to stop by the bank or call us. The person who will greet you will most likely be your friend and neighbor!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.