This bank has terrible customer service, which is a reflection on management. I went in there to discuss about my account being hacked. The attendant there was extremely rude about the matter. Her response was, “what do you want us to do about it? That’s the way the world is. People are going to steal. There’s nothing we can do about it. We’re not security.” That’s a terrible motto for a bank to be operating on. LOL, “Please store your money with us. We can’t promise you that your money won’t get stolen, but we can promise you is that we won’t do anything, because people steal.” Ridiculous! I’ll be going to a different bank, because of incompetence and rudeness from the staff of this dumpster of a bank. I would advise anyone to go to a different bank in the Murphy area, because this bank doesn’t care about protecting your money.
JD
JJ Dockery
Dec 20, 2019
5.0
Great environment get customer service better than most banks. If you need help they are always there to help you and try to figure the problem.
What are the regular business hours for PNC Bank in Murphy, NC?
PNC Bank in Murphy, NC is open Monday to Friday from 9 AM to 5 PM, and closed on Saturdays and Sundays.
Does PNC Bank offer drive-through services?
Yes, PNC Bank in Murphy has drive-through services available Monday through Friday from 9 AM to 5 PM.
What services can I find at the PNC Bank branch in Murphy?
The branch offers a variety of services including instant debit card availability, change orders, ATM access, notary services, cashier’s checks, safe deposit boxes, wire transfers, and loans specialists.
How can I schedule an appointment with PNC Bank in Murphy?
You can schedule an appointment through their online scheduling tool available at PNC's appointment website or via the Schedule app linked on their profile.
What products does PNC Bank offer at the Murphy location?
Products offered include checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgages, and investments.
Does the Murphy PNC Bank branch have facilities for wheelchair users?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where is PNC Bank located in Murphy, NC?
PNC Bank is located at 50 Peachtree St, Cherokee sublocality, Murphy, NC 28906.
Which nearby restaurants can I visit before or after banking at PNC Bank in Murphy?
You can visit nearby restaurants like Kobe Grill Murphy NC, an Asian restaurant, and ShoeBooties Cafe, an American restaurant and cafe, for a meal during your visit.
What nearby services can help me with community and social needs around PNC Bank Murphy?
Nearby you will find United Way Cherokee and Clay County and Cherokee County Ministerial Association, which offer social and community services.
Are there nearby government or legal services close to PNC Bank in Murphy?
Yes, the Cherokee County Tax Assessor, Cherokee County Finance Office, Cherokee County Courthouse, and Collins Law Firm are all nearby, providing government, financial, and legal services.