Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.7
19 reviews
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14
- DWD whit6 days ago1.0The new branch manager definitely doesn't know what he's doing. Thank God for the lady in there doing our cds. She's wonderful ! Why he's there I don't know. She should be branch manager. He offered 0.01 on my cd . He's definitely lost . Shame on you truist for hiring an incompetent man. I almost closed out all my accounts.
- WBWendy BrittMar 24, 20251.0I am have been banking with Truist for ~30 years. Since they changed from BB&T to Truist, the service and the way they handle accounts has been awful, especially the Laurinburg branch! There was fraud on my business account twice. The first time Truist caught it but they didn't even bother to call me at the business. The second time there was fraud on my business account, I ACTUALLY caught it! It has been a nightmare to fix everything with all of my automated payments and transfers being cancelled. Did I mention my mortgage is with Truist also? I am changing banks for personal and business and hopefully mortgage.
- TETenisha EasterlingAug 17, 20201.0Been banking with them for 3 months and I get bank statements but I go to make a withdrawal today only for them to tell me my account is locked by Laurinburg branch but my account is being charged 5 dollars a month but been locked since June for a returned check that they took their money back for...its bs
- CHCassandra HartleyFeb 29, 20201.0Been a customer for 10 years. But the lack of customer service and the attitudes of the incompetent tellers has driven me away at this Laurinburg branch. I have no idea why you closed down the other branch that had GREAT customer service tellers. I went out of my way to use that branch or drove to Rockingham because of these disrespectful bank employees that have numerous complaints and are still working. Your losing the customers that have been here 10+ years because of this. I am not the only one. Why do you think they have 2 ATMs. Customers would rather deal with a robot than your bank tellers. -Sincerely a loyal customer for the not so foreseeable future.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.