Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
28 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars0
1 star
11
- SJs jDec 26, 20255.0Great service.. comparable to what SunTrust used to provide .
- JCJay CartwrightFeb 27, 20241.0No sense of urgency when there's a line. Two customers behind me waited so long they finally walked out. Staff are chatty and distracted when there's work to do for customers.
- NDNora DennisOct 23, 20235.0I have had such wonderful customer care from the Truist team. Angelia and Donna in particular have been so helpful as I have opened accounts for both a business and a nonprofit. The crew at the bank is always welcoming and does their best to care for people. They know a lot of customers by name and always have a smile.
- SESusan ElvinJun 18, 20225.0Helpful tellers
- ADAngela DameronMay 4, 20185.0They treat you like family- great local bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.