At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Longest wait time at a bank I’ve ever experienced and it’s always like this at this location. Always one bank teller working in the drive thru and 70 cars waiting.
LH
Lore Hernandez
Dec 12, 2025
1.0
Friday night 20 people on line only 1 bank teller is ridicules. I had to wait on line almost an hour.
BM
Bane Mills
May 15, 2025
5.0
People were very nice and helpful and got me all taken care of and cashed the check for me that had a BB&T print on it and I guess truist is now there but the woman was very nice and helpful and I was in & out in no time
AH
Angela Haislip
Mar 9, 2020
1.0
I warned the bank numerous times by phone and in person that a certain person was trying to illegally access my stepdads bank account. They completely ignored the warnings and allowed that person to add their name to my stepdads account and then take almost 700.00 from the account. My stepdad had that account around 20 yrs in his name only. My stepdad had a massive stroke and has been in the nursing home for almost a year. He can't write and speak much. And has NO ID AT ALL. I have all of his important documents locked in a safe.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.