First National Bank

Reviews

• AB

  Angela Becker

  Jan 5, 2026
  5.0
  Cody is the absolute best! He is so helpful and always puts his clients needs first
• SM

  Sebastion Michaelis

  Feb 14, 2025
  5.0
  Made my deposit quickly and got change. Speedy and polite employee Patty.
• KK

  Karen Kulwin

  May 18, 2024
  2.0
  This bank is not open on weekends at any location, and its hours are short during the week. Also, they don’t have many branches. This makes banking for people who have jobs very difficult.
• ST

  Serina Torres

  Apr 8, 2021
  1.0
  To be honest the bank on Randleman road does not even deserve a star for their review. I am highly upset with how they’ve handled this situation. I have been here 3 times already in the past. Today will be the last day I will ever come to this bank. It seems like every time I come here the employees seem lazy and, not wanting to help me. I went because I was trying to deposit money in to my bank account in the ATM machine but the ATM took my card and, the money I was trying to deposit yesterday (April 7th, 2021 around 9PM) it said that “ For your security, we have your card retain”, it wouldn’t give me my card back. On April 8th 2021, I went to my local bank which is on randleman road at 9AM to see why the ATM took my card. No one could give me a reason why their machine took my card. My husband and I were asked to take a seat because the lady was suppose to give me a temporary card. After sitting and waiting for an hour the lady tells me that she couldn’t give me a temporary card because my balance was too low. I’ve called FNB customer service and, talked to a guy name John. I told him about the situation and, told him how I didn’t get a temporary card because my balance was too low, he said that was strange that “that is the first time he has heard that”, he told me that they can’t refuse to give me a temp card just because my “balance was too low”, and that he will file a complaint. Then he said that in the system it showed that they gave me a temp card but they didn’t because I don’t have one. After talking to John for a while he has helped me with resolving this situation more then the employees working at this bank on randleman. John has done a great job assisting me over the phone and, the sad part about this situation is he don’t even work at this location.
• RM

  Roderick Miller

  Jul 7, 2020
  1.0
  This branch will racial profile daianne writes her own rules I went in with a check from their bank first national first 3 months ago she would not cash a check unless you opened a account!!!! Now she is saying she want cash checks from non acct holders??? ( Your banks check) now she is saying they don't cash checks over 250.00 BUT THE CUSTOMER THE CHECK IS FROM DEPOSIT AT HER BRANCH!!!! Never had problem any other branch but this one... BOILS DOWN TO SHE DON'T WANT ALOT OF BLACKS COMING IN TO CASH CHECKS IF NO ACCT

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