PNC Bank

Reviews

• JB

  Jeff Bing

  Dec 30, 2025
  1.0
  Atm machines never work. Only one teller on the line.
• SF

  Steve Friedman

  Oct 27, 2025
  5.0
  Staff was very friendly and professional.
• EM

  Elizabeth Des Marais

  Oct 1, 2025
  1.0
  The best I can say to sum this up is financial abuse of an elder. My aunt, who is in heart failure and currently has a coley line through her gal bladder, was asked for ID, her debit card from another institution, and then told her she needs to come in and open an account to deposit money into my account. This is a bi monthly event as I assist her and my mother with dementia with their financial handlings. The amount is not astronomical, perhaps $300 monthly. Whomever she spoke to and invasively asked for all her personal information made an appointment for her, because my aunt - not knowing any better - believed her. Paper form of monetary payment? Yes a lot of banks do this but to be told that she must have an account to deposit to mine? Absolutely false. This was confirmed by corporate. This is a sorry excuse to drive in sales and to poach at the population that may be ill informed and just trying to get by and do their monthly bill payments from their SSI funds. This branch should be ashamed and I will pursue legal action if able.
• TB

  T Beard

  Mar 24, 2022
  2.0
  Terrible wait times. 1 person working drive thru & counter. 2 to greet you at door & not assist any further. Poor service at 3 local branches was enough for me.
• AR

  Alexis Renee

  Mar 21, 2018
  1.0
  Choosing to go with PNC bank has been the most stressful and unhelpful experience ever. I've had two banks before them and none have given me this amount of trouble. I felt like I was being profiled from the very beginning and made to feel like my business and time wasn't important. My money and account was frozen for no reason other than the fact that I'm young and have a lot of money(quite literally the reason I was given) There has been very little information passed onto me as to why my funds were frozen and will be on hold for an inexplicable 10 days, and I can't seem to get a straight answer from anyone. The branch manager seems to be very ill informed and caught an attitude over the phone with me for having the nerve to ask questions and try and figure out what's going on with my account. I do not recommend using this bank if you enjoy access to your money whenever you need it. If you like being jerked around and lied to then this institution is for you, but it's certainly not for me. I will be closing my account as soon as possible, filing a complaint, reporting to the BBB and banking with someone else